FRONT DESK AGENT

Description

Job Summary: Hotel City Express is seeking a motivated, results-oriented Front Desk Agent to provide professional and warm attention to guests and visitors while supporting administrative processes. Key Highlights: 1. Professional and warm attention to guests and visitors 2. Support in basic administrative processes at the front desk 3. Coordination with housekeeping, maintenance, and administration departments Job Posting FRONT DESK AGENT Location: Carmen, Campeche Company: HOTEL CITY EXPRESS JUNIOR BY MARRIOTT CIUDAD DEL CARMEN AEROPUERTO Posted on May 13, 2026 Valid until May 29, 2026 Net Monthly Salary $9,583\.00 Apply Reference Number: 21134118 Description At Hotel City Express, we are looking for a motivated, results-oriented Front Desk Agent to join our team. The ideal candidate will be responsible for delivering professional and warm attention to guests and visitors, ensuring a high-quality experience from arrival through departure, as well as supporting basic front-desk administrative processes. Requirements * Required academic level: Bachelor's degree * Academic status: Graduated * Required field of study (related fields): Hospitality and Tourism * Experience: 6 months \- 1 year as FRONT DESK AGENT * Knowledge and tools: + Knowledge of sales techniques and negotiation. + Excellent communication and presentation skills. + Time management and organizational skills. * Language(s): + None * Skills and competencies: + Customer orientation + Logical\-Mathematical reasoning + Proactivity + Strategic planning + Communication + Leadership + Work quality + Negotiation * Candidate availability: + No travel required Schedule Some days Full-time 09:00 \- 17:00 Schedule clarification: Rotating days and hours Responsibilities and Activities * Payments and billing: Handling payments, issuing invoices, and cash control. * Internal communication: Coordination with housekeeping, maintenance, and administration departments. * Guest service: Registration of arrivals and departures, room assignments, and resolution of inquiries. * Telephone service: Answering calls and routing requests. * Reservation management: Confirming, modifying, and canceling reservations. The company offers * Statutory benefits * Indefinite-term employment contract Recruitment Process * INTERVIEW \- INTERVIEW SCHEDULED DURING WORK HOURS * Start date of your recruitment process: May 13, 2026 * Duration of recruitment process: 1 Week