**Educational Advisor** **Position Objective:** To provide guidance, support, and personalized counseling to current or prospective students on academic, vocational, administrative, and educational program-related matters, promoting institutional programs to enhance student enrollment, retention, and academic success. **Key Functions and Responsibilities:** * Guide students in selecting academic programs or majors aligned with their profile, interests, and abilities. * Provide academic counseling regarding curricula, class schedules, regulations, and institutional procedures. * Conduct consultative sales processes, promoting the institution’s academic offerings and ensuring achievement of enrollment targets. * Monitor students’ academic performance and refer cases to other departments as needed (e.g., psychological services, administration). * Support admission, re-enrollment, and student regularization processes. * Conduct informational sessions, workshops, or talks on study habits, vocational guidance, or academic development. * Participate in educational fairs, school visits, and promotional activities to attract new students. * Maintain up-to-date files and records for counseled students. * Collaborate with faculty and academic coordinators to implement student retention strategies. * Promptly address questions and requests from students and parents/guardians. * Manage and update information in CRM and commercial tracking platforms. * Meet monthly enrollment, follow-up, and conversion targets, effectively managing workload even during peak demand periods. **Position Requirements:** Academic Qualifications: * Bachelor’s degree in Psychology, Pedagogy, Education, Educational Counseling, Communication, Marketing, Business Administration, or related field. Experience: * Minimum 1 year of experience in academic advising, educational guidance, sales, and student service. **Knowledge:** * Academic and administrative processes. * Guidance and tutoring techniques. * Sales and commercial follow-up. * Database or school system management (e.g., Educapp, CRM, educational platforms, etc.). * School regulations and institutional policies. **Skills and Competencies:** * Effective communication and empathy. * Active listening and courteous demeanor. * Planning and organization. * Service orientation and problem-solving ability. * Results orientation and commitment to achieving commercial goals. * Ability to work under pressure and manage multiple tasks simultaneously. * Teamwork. * Discretion and confidential handling of information. **Position Conditions:** * Work schedule type: Full-time * Work modality: Hybrid * Schedule: Remote Monday–Friday; in-person Saturday **Performance Indicators (KPIs):** * Number of students counseled per month. * Level of satisfaction among served students. * Enrollment rate and sales closure percentage. * Achievement of enrollment targets. * Timely submission of reports and academic follow-up. * Effectiveness in CRM usage and prospect tracking. Position type: Full-time, probationary period Contract duration: 3 months Salary: $1.00 – $2.00 per month Benefits: * Discounts and preferential pricing * Option for indefinite-term contract * Company-provided mobile phone Work location: Hybrid remote, 20500 San José de Gracia, Ags.