VALUATION CONTROL OPERATIVE

Description

Job Summary: Join a socially responsible and gender-equitable company, ensuring quality auto repairs and customer satisfaction. Key Highlights: 1. Excellent work environment 2. Continuous learning 3. Professional development MAPFRE is a socially responsible company and has been recognized as a Gender Equity Model Company in the insurance sector; we invite you to join our team in the Auto Claims area. **VALUATION CONTROL OPERATIVE** Required Professional Profile Intern or Graduate in Automotive Mechanical Engineering CESVI Valuation Diploma (desirable) Minimum 2 years of experience in valuation processes, insured client service, and negotiation with repair shops and dealerships. **Responsibilities** · Provide personalized service to insured clients to support them throughout their repair process, handle complaints, and resolve issues. · Validate remote valuation pool authorizations by physically inspecting vehicles against the valuations performed. · Ensure proper quality and functionality of completed vehicles at repair centers (Dealerships/Authorized Repair Shops MM) for accident-damaged vehicles. · Monitor progress to ensure promised delivery dates are met on time and with quality. **Competencies** \-Highly organized \-Analytical \-Meticulous with strong attention to detail \-Compliant with standards and procedures \-Team player \-Proactive **We Offer** \-Excellent work environment. \-Continuous learning. \-Competitive salary \-GMM health insurance, food vouchers Join our team and contribute to one of Mexico’s most important companies. Please send your CV to the email address indicated in the contact information, specifying the job title in the subject line. By submitting your CV, you agree to our privacy policies regarding the processing of your personal data. Visit our website to review our Privacy Notice. "Labor inclusion and non-discrimination are fundamental elements of our organizational culture. We believe that the integration process of new employees is a crucial stage where we identify individuals who share our values and principles. We trust that their incorporation will strengthen our institution through their talent, knowledge, and experience. Trust is the foundation of our actions; therefore, medical certificates, pregnancy clearance certificates, and HIV test results are no longer relevant nor required for hiring new employees. Employee retention and growth depend on commitment, attitude, and desire for self-improvement—core elements of our Social Responsibility." Employment Type: Full-time Salary: $33,000\.00 per month Experience: * Auto claims: 1 year (Desirable) * Auto damage valuation: 1 year (Desirable) Work Location: On-site