**Pick and Collect S.A. de C.V. is seeking a Digital Channel Customer Service Representative located within 10 minutes of Six Flags — Tlalpan, Ciudad de México** ---------------------------------------------------------------------------------------------------------------------------------------------- ### **Main responsibilities:** * Respond to customer inquiries, questions, and requests via real-time chat. * Provide clear and timely information about products and services. * Monitor assigned cases promptly until resolution. * Escalate special situations to the appropriate department when necessary. * Record and update interactions in the internal system. ### **Requirements:** * Completed high school diploma (minimum mandatory requirement). * Proven experience of at least 1 year in customer service or a similar position. * Excellent spelling and writing skills. * Basic computer proficiency. * Analytical ability and problem-solving skills. * MUST NOT LIVE MORE THAN ONE HOUR FROM THE WORK LOCATION ### **We offer:** * Timely bi-weekly payment. * Initial and ongoing training. * Opportunities for professional development and growth. * A dynamic and collaborative work environment. **Desired education level:** Upper Secondary Education **Desired experience level:** Expert Level **Departmental function:** Customer Service **Industry:** Public Safety **Skills:** * Excellent spelling * Reasoning * Punctuality *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=699f7db741000041003835f5\&source\=indeed*
Juan García
Indeed · HR
Juan García
Indeed · HR
