Technical Support

Description

Job Summary: We are seeking Technical Support personnel passionate about technology and problem-solving for a dynamic and growing team. Key Highlights: 1. Join a dynamic and growing team 2. Provide technical support to corporate users and branches 3. Diagnose and resolve hardware and software failures Nelson Vargas is hiring Technical Support personnel! Do you enjoy technology and solving problems? This is your opportunity to join a dynamic and growing team. Responsibilities: Provide technical support to corporate and branch users Diagnose and resolve hardware and software failures Perform preventive and corrective maintenance on equipment Install and configure devices and systems Track and document incidents (tickets) Assist in the implementation of technology projects Profile We Seek: Education: Technician or Bachelor's degree in Systems, IT, or related field Minimum 2 years of experience in technical support or help desk Willingness to travel to other branches and cover periodic on-call shifts Key Skills: Technical problem-solving Excellent user interaction Working under pressure and sense of urgency Incident organization and tracking Clear communication and proactive attitude Ability to install and handle equipment Plus: Experience in multi-branch environments Proficiency with collaborative tools Knowledge of administrative and operational processes Schedule: Monday to Friday, 9:00 AM to 6:00 PM, including on-call duties Benefits and Offer: Salary commensurate with experience Immediate statutory benefits Food vouchers Option for sports scholarship Interested? Send us your updated CV and join our team.-Requirements- Minimum education: Higher education - Bachelor's degree 2 years of experience Age: between 25 and 40 years Knowledge: Problem-solving, Technology Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist