Job Summary: A major automotive company is seeking a Customer Service professional to support OEM customers, track purchase orders, and fulfill requirements. Key Responsibilities: 1. Customer support for OEMs 2. Material and demand planning management in SAP 3. Team leadership and supervision **Talent Development Consulting HH is seeking a Customer Service professional in Lerma, State of Mexico** -------------------------------------------------------------------------------------- Customer Service for a major automotive company in Lerma Supporting OEM customers, tracking their purchase orders, and addressing their requirements SAP (SD) ADVANCED ENGLISH Customer portal management for assembly plants Ford, BMW, Nissan, etc. (AS CUSTOMERS) Ford, VW, Nissan, BMW Oversize materials, sensitive materials, and 4PL forwarders EDUCATION: Bachelor’s degree in Business Administration, Industrial Engineering, or related field Advanced English We offer an attractive salary \+ Benefits exceeding statutory requirements RESPONSIBILITIES: * Monitor departmental KPIs * Review material planning, production planning, and demand planning in SAP * Implement inventory reduction actions aligned with annual budget targets * Adjust demand forecasts to implement corrective actions * Monitor project inflows and outflows to prevent obsolete materials Participate in annual physical inventories and review objectives for subsequent years Supervises team members, oversees their activities, and leads them toward achieving shared goals. **Desired education level:** Bachelor’s degree \- completed **Desired experience level:** Entry-level **Departmental function:** Logistics / Transportation **Industry:** Automotive **Skills:** * Customer portals * Intermediate English * SAP SD *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69e0fc0e54000039001d3fcb\&source\=indeed*