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Customer Service - Customer Facing in Calimaya

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Customer Service - Customer Facing

Calimaya

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Location:Calimaya

Category:Customer Service - Customer Facing

S2P Assistant Manager64871908714754120

S2P Assistant Manager

**Position:** **S2P Assistant Manager** Coordinate the Accounts Payable operations in the LATAM markets, ensuring delivery of key operational KPIs (on\-time payments, supplier aging, GRIR, etc.); Act as the main point of contact for issue resolution and support for internal users and suppliers; Lead the Third Party Service Provider (TPSP) team, ensuring service delivery meets quality and compliance standards; Support the implementation of transformation projects and continuous improvement initiatives within the S2P process; Conduct root cause analysis and implement corrective and preventive actions; Participate in governance forums with key stakeholders (Finance, Procurement, Controllership, etc.); Ensure compliance with internal controls (GFCF, GPM, SOX) and support internal and external audits; Contribute to improving the end\-user and supplier experience through empathy and solution\-oriented actions; Develop and monitor action plans to improve performance and mitigate operational risks. STAKEHOLDERS• Internal:• MCO Finance Team, Financial Controller;• Supplier Operations Leadership Team;• Market Operations Director for the region;• Procurement Teams;• Supply Planning Teams;• P2P Users;• R2R Teams;• Global S2P / PEC Teams. • External:• Third Party Service Providers;• Unilever Suppliers. REQUIRED QUALIFICATIONS University degree in Business Administration, Accounting, Engineering, or related fields; Previous experience in Accounts Payable is a must; Solid knowledge of SAP (P2P module) and advanced Excel skills; Strong analytical skills and results\-oriented mindset; Clear and effective communication with different levels of the organization; Experience managing third\-party providers (BPO/TPSP) is a plus; LANGUAGE English (advanced); Spanish Effective communication both written and oral in English and Spanish. PREFERRED QUALIFICATIONS Collaborative leadership and people development mindset; Performance management and KPI tracking; Continuous improvement and innovation mindset; Ability to work under pressure and manage multiple tasks simultaneously; Strategic thinking and customer\-centric approach. Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Paseo de los Laureles 398B, Bosques de las Lomas, Cuajimalpa de Morelos, 05120 Ciudad de México, CDMX, Mexico

Negotiable Salary

Customer Service Representative imports logistics64844726055041121

Customer Service Representative imports logistics

**Belieff busca Customer Service Representative imports logistics en Tizapán San Ángel \- Álvaro Obregón, Ciudad de México** ---------------------------------------------------------------------------------------------------------------------------- Are you interested in international business?Do you want to be a part of a dynamic supply chain environment?If so, this is a great opportunity for you! CellMark is looking to expand our team of **Customer Service Representatives**. **CellMark** is an international marketing company, with expertise in the pulp and paper industry.CellMark operates in over 65 offices in 30 countries, with Novato being its regional headquarters. As a **Customer Service Representative,** you will provide administrative support to our Global Sales and Customer Service Team. **Responsibilities** would include, but are not limited to: Manage and process logistics from the supplier to the end customer. Process sales orders and invoicing, ensuring customers receive accurate order information. Enter purchasing, sales, and all other information necessary to carry out operations into our system. Assist product managers in managing inventory levels related to allocated warehouse stock. Efficiently and effectively address any issues from our customers and suppliers, providing a timely solution. Responsible for tracking production dates, shipping companies, and delivery to the supplier. Responsible for controlling and managing documentation for suppliers, shipping companies, and customers. **Requirements:** * **Really Fluent in English (you will be working only with American people and it will be several English interviews in the process)** * Valid American Visa (optional) **Knowledge Required:** * Bachelors degree and at least 2 years of experience; Customer service / Imports / International logistics / Supply chain. * Incoterms, bill of lading, customs documents, orders, etc. **Skill Requirements:** * Highly organized and responsible with impeccable attention to detail * Strong written and verbal communication, analytical and time management skills * Enthusiastic self\-starter, who can work independently but also thrive in a team environment * Passion for providing excellent service * Problem / solution oriented * Results driven **WE OFFER:** * **Range gross salary from $ 20,000 to 25,000 per month according to experience and skills.** * **Fulltime job, from 9 am to 6 pm. (100% on site job).** * **Workplace ubicated in** **Insurgentes Sur, Metrobus AltaVista, near to Plaza Inn, México City.** * **Law Benefits** * **Parking Place** **After 6 months, additional Benefits such as:** * **Pantry vouchers** * **30 days Christmas bonus** * **Saving fund** * **Life insurance** * **Mayor Medical expenses insurance** If you are qualified and interested, share your updated Resume. **Nivel de educación deseada:** Superior \- titulado **Nivel de experiencia deseada:** Nivel Medio **Función departamental:** Atención al cliente **Industria:** Importación y Exportación *Esta vacante viene de la bolsa de empleo Talenteca.com:* *https://www.talenteca.com/anuncio?j\_id\=694ac1103600003700bb1056\&source\=indeed*

Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico

MXN 20,000-25,000/year

Customer Success Trainer64844726105345122

Customer Success Trainer

**About the Role:** **Grade Level (for internal use):** 08 Customer Success Trainer **Job Summary:** We are seeking a dynamic and experienced Trainer to join our Plan \& Build Customer Success Team. The Customer Success Trainer will be instrumental in driving client satisfaction and maximizing product utilization by delivering thorough training to both new and existing clients. This role demands a deep understanding of our products, along with the ability to communicate complex information in a clear and accessible manner. The Trainer will prioritize understanding customer use cases, empowering clients with the knowledge and skills necessary to effectively leverage our tools to address their unique needs and achieve their business objectives. **Key Responsibilities:** Develop and deliver engaging training sessions/path for new and existing clients on our Plan \&Build products. Assess client needs and tailor training sessions to address specific use cases and questions. Conduct one\-on\-one coaching sessions and group training workshops. Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Gather feedback from clients post\-training to continuously improve training content and delivery methods. Collaborate with our educational content creator to create training materials, including manuals, guides, and online resources, to support client learning. Track and report on training initiatives \& client interactions and monitor client satisfaction using tech stack available (Salesforce, Copilot for Sales etc.) Assist clients in troubleshooting and resolving product\-related issues during and after training sessions. Leverage internal tools to detect low engagement or churn risk and liaise with relevant stakeholders to establish mitigation plan Ensure enhancement requests from clients are routed to product stakeholders Stay informed about industry trends and best practices in customer care and training methodologies. **Qualifications:** Bachelor’s degree in Business, Education, Communication, or a related field. Automotive background is preferred. Must be fluent (spoken and written) in English Proven experience (3\-5 years) in training, customer support, or a related role. Excellent communication, interpersonal and presentation skills. Strong analytical skills with the ability to understand customer use cases and translate them into training content. Ability to work collaboratively with cross\-functional teams. Passion for helping clients succeed and a commitment to providing exceptional customer service. A proactive approach to problem\-solving and a passion for client success. * Please submit your resume in English. About S\&P Global Mobility At S\&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow. For more information, visit www.spglobal.com/mobility . What’s In It For You? **Our Mission:** Advancing Essential Intelligence. **Our People:** We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. **Our Values:** Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. **Benefits:** We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S\&P Global. **Our benefits include:** **Health \& Wellness:** Health care coverage designed for the mind and body. **Flexible Downtime:** Generous time off helps keep you energized for your time on. **Continuous Learning:** Access a wealth of resources to grow your career and learn valuable new skills. **Invest in Your Future:** Secure your financial future through competitive pay, retirement planning, a continuing education program with a company\-matched student loan contribution, and financial wellness programs. **Family Friendly Perks:** It’s not just about you. S\&P Global has perks for your partners and little ones, too, with some best\-in class benefits for families. **Beyond the Basics:** From retail discounts to referral incentive awards—small perks can make a big difference. **For more information on benefits by country visit:** https://spgbenefits.com/benefit\-summaries **Global Hiring and Opportunity at S\&P Global:** At S\&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. **Recruitment Fraud Alert:** If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S\&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre\-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- Equal Opportunity Employer S\&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. **US Candidates Only:** The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision \- https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay\-transp\_%20English\_formattedESQA508c.pdf \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- PDMGDV203 \- Entry Professional (EEO Job Group) **Job ID:** 323622 **Posted On:** 2025\-12\-22 **Location:** Virtual, Mexico

Santísimo 7, San Ángel, Álvaro Obregón, 01000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Sales Executive64844725045123123

Sales Executive

**We are a family entertainment center offering attractions and experiences for all ages.** **We are seeking our Sales Executive to join a new project focused on fun.** **RESPONSIBILITIES:** Promote and sell our FEC’s services and experiences; develop strategies to attract corporate, school, and group clients; manage quotations, sales closures, and post-sales follow-up; participate in trade fairs, events, and commercial activities; contribute to achieving monthly and annual sales targets. **REQUIREMENTS:** * Bachelor’s degree in Business Administration, Marketing, Communications, or related field. * Minimum 1 year of experience in sales or customer service. * Strong negotiation, communication, and sales closing skills. * Proactive attitude, results-oriented mindset, and enthusiasm for teamwork. * Existing client portfolio. **WE OFFER:** * Base monthly salary: $15,000 MXN (gross) * Statutory benefits * 4% commission on total sales volume (uncapped) * Additional benefits * Discounts and preferential pricing on our official licensed products * Opportunities for professional growth and development **WORK LOCATION:** * Paseo Interlomas, Jesús del Monte, State of Mexico Employment type: Full-time Salary: $15,000.00 – $30,000.00 MXN per month Benefits: * Discounts and preferential pricing * Employee referral program * Discounted cafeteria service Workplace: On-site employment

Av. Jesús del Monte 113, Jesus del Monte, 52764 Jesús del Monte, Méx., Mexico

MXN 15,000-30,000/year

Shipping Assistant64844275497091124

Shipping Assistant

Age: 25 to 35 years old Education: Minimum high school diploma Minimum 1–2 years of experience in a similar position, performing the following duties: telephone-based customer service, handling complaints and suggestions, resolving distribution and delivery issues, proficiency with PCs, scanners, copiers, fax machines, and PBX systems, knowledge of Mexico City (CDMX) and the metropolitan area, frustration tolerance, excellent customer service skills, negotiation ability, ability to work under pressure, order confirmation, administrative tasks. The company offers a monthly base salary plus statutory benefits. Training and opportunities for career growth. !! Immediate hiring!! Job type: Full-time Salary: $9,300.00 per month Benefits: * Employee discount * Gym discount * Cafeteria service * Discounted cafeteria service Work location: On-site employment

Carr. Federal A Cuernavaca 1, San Miguel Topilejo, Tlalpan, 14500 San Miguel Topilejo, CDMX, Mexico

MXN 9,300/month

Dry Cleaning Assistant64709112158593125

Dry Cleaning Assistant

**We are seeking a Dry Cleaning Assistant** **Working Hours: Monday to Saturday. Shift-based role.** **Responsibilities** Opening and closing shifts Customer service Stain removal, washing garments, drying, ironing, assembling, bagging, and hanging finished items on racks Administrative tasks **We Offer** Base salary of $10,000.00 per month Productivity bonus of $500 to $1,500 per month Statutory benefits Job Type: Full-time, Indefinite-term contract Salary: $10,000.00 per month Work Location: On-site employment

Ignacio López Rayon 316, Centro, 52240 Chapultepec, Méx., Mexico

MXN 10,000/month

Customer Service / Cuajimalpa64697809544705126

Customer Service / Cuajimalpa

**Address:** Monte Providencia - Cuajimalpa Cuajimalpa, Ciudad de Mexico 05200

Puebla 6, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Project Architect64675004088065127

Project Architect

A major company, a leader in its industry, is seeking: Architect (Male or Female) 3 years of experience leading projects * **Client interaction and customer service** * **Knowledge of materials (acrylics, aluminum, steel, etc.)** * **Proficiency in design software** * **Project monitoring and follow-up** Working hours: Monday to Friday Employment type: Full-time, indefinite-term contract Benefits: * Cafeteria service * Company-provided mobile phone Workplace: On-site employment Employment type: Full-time Salary: $20,000.00 – $25,000.00 per month Workplace: On-site employment

Av. Reolín Barejon 21, La Estacion, 52006 Lerma de Villada, Méx., Mexico

MXN 20,000-25,000/year

Intern in Reverse Logistics64675003932929128

Intern in Reverse Logistics

Support activities related to return management, goods tracking, case analysis, and customer service. **Main Responsibilities** * Support tracking of **reverse logistics** processes (returns, warranties) * Assist in analyzing incidents and resolving cases. * Support recording movements and evidence in internal systems. * Provide **customer service** via email, chat, or phone regarding returns or clarifications. * Manage the returns database. **Schedule:** Monday to Friday, 9:00 AM to 6:00 PM **Economic support:** Weekly, based on hours worked Position type: Apprentice Salary: $44.00 per hour Expected hours: 40 per week Benefits: * Study support * Flexible schedules * Option for an indefinite-term contract Work location: On-site employment

Av. Reolín Barejon 21, La Estacion, 52006 Lerma de Villada, Méx., Mexico

Demand Planner64619603476098129

Job Description **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will develop the 0\-24\-month IBP forecast by brand and at the stock keeping unit (SKU) level. You will coordinate, challenge and influence building block with input from sales, marketing and other partners. In addition, you will review the disaggregated short\-term demand plan, which includes SKU/location mix and weekly pacing. Finally, you will provide the finalized detailed demand plan by SKU to supply planners and adjust it based on feedback from supply planners or commercial teams. **How you will contribute** You will: * Contribute to the demand management cycle of the integrated business planning (IBP) process for your categories and to strategy and structure discussions * Liaise with the commercial and operational teams and develop ways to continuously improve communication between the functions to support the delivery of the business KPIs for their families * Manage forecast compilation process, which includes owning the short\-term weekly plan and the long\-term forecast (three or more months) * Interact with modelling team to generate statistical forecasting * Participate in the integrated business planning process and manage the demand planning tool * Perform root\-cause analysis for continuous plan improvement for key service issues, forecast error and bias, and share output with appropriate leadership **What you will bring** A desire to drive your future and accelerate your career and the following experience and knowledge: * Experience in a fast\-moving consumer goods or consumer packaged goods environment, preferably in food or other fast moving, dynamic industry where shelf life is a constraint * Experience within an IBP/S\&OP environment * Able to influence cross\-functional teams, working on priorities and improving the plan * Excellent problem\-solving skills, analytical skills – and able to understand and interpret data * Strong verbal and written communication skills * Team player who can work with many other functions on a daily basis Job Responsibilities Consolidate and analyze historical sales data, market trends, commercial plans, and promotions to generate an accurate demand forecast. Coordinate monthly Demand Review meetings within the IBP process with the local market and global headquarters. Monitor forecast performance (Forecast Accuracy / Bias) and implement corrective actions when required. Collaborate closely with Sales, Operations, Marketing, and Finance teams to align the demand plan with business objectives. Evaluate the impact of product launches, discontinuations, and promotional activities on demand. Prepare reports and analyses of planning and operational key performance indicators (KPIs). Support the implementation and updates of planning systems (SAP APO, IBP, o9 or similar tools). Profile Requirements Bachelor’s degree in Industrial Engineering, Economics, Business Administration, or a related field. 2 years of experience in demand planning, preferably within multinational or consumer goods companies. Strong understanding of S\&OP processes and statistical forecasting methodologies. Advanced Excel proficiency and experience with ERP systems (SAP, o9\). Preferred knowledge of planning tools and ERP systems such as SAP IBP. Key Competencies Analytical thinking and results\-oriented mindset. Ability to influence and collaborate with cross\-functional teams. Effective communication and presentation skills. Strong organizational skills, attention to detail, and ability to manage priorities. No Relocation support available Business Unit Summary Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth\-watering global brands such as *Trident*, *Oreo*, *Philadelphia*, and local jewels like *Clorets* and *Bubbaloo*. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting\-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work\-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Demand Planning Customer Service \& Logistics

Mercado Santa Fe, Sta Fé, 01210 Ciudad de México, CDMX, Mexico

Negotiable Salary

Credit Executive646019678616331210

Credit Executive

We are seeking a Credit Executive. Main responsibilities: * Placement of financial loans * Collection of placed loans * Support in administrative tasks and cash control * Credit bureau analysis Required skills and competencies: * Teamwork * Decision-making * Critical thinking * Credit operations and analysis * Concentration and responsibility * Ability to learn quickly * Customer service orientation and proactivity WE OFFER: * Base salary, commission payments, and statutory benefits.

Calle Nicolás Bravo Sur 100, Centro, 50000 Toluca de Lerdo, Méx., Mexico

Negotiable Salary

SECURITY GUARD646019675845151211

WE ARE HIRING: **SECURITY GUARDS** **Objective:** To safeguard the facilities and personnel present within during service hours. To protect the facilities outside of service hours. **RESPONSIBILITIES:** * Provide service to internal and external customers * Perform random patrols in work areas * Record entries in logbook * Minimum 1 year of experience in security or risk control positions * 12x12 work schedule **WE OFFER:** * Direct hiring by the company * Monthly net base salary * Attendance and punctuality bonus * Statutory benefits * Career growth and job stability Work location: Bosques de la Reforma 1813\-Local 133, Lomas de Vista Hermosa, Alcaldía Cuajimalpa, CDMX. Apply now through this channel to schedule an interview or via WhatsApp 5574193080; send your CV or application letter indicating the position of interest. Job type: Full-time, Indefinite duration Salary: $13,000\.00 \- $14,000\.00 per month Workplace: On-site position

Loma del Parque 26, Lomas de Vista Hermosa, Cuajimalpa de Morelos, 05100 Ciudad de México, CDMX, Mexico

MXN 13,000/year

Sales and Customer Service641597107691541212

Sales and Customer Service

CelShop is seeking a Sales Advisor for smartphone accessories and gadgets at Town Square Metepec Shopping Mall. Requirements: strong willingness to work and learn. We offer; **Monthly base salary $8,500** **Attendance and punctuality bonus $500\.** **Retention bonus.** **3% commission on total monthly sales; targets change monthly, so all goals are realistic and achievable.** **Your charisma is your most important asset.** Paid training. Free uniforms. Good working environment. Schedule: 11:00am to 8:30pm * One day off during the week Job type: Full-time, Indefinite duration Salary: $9,000\.00 \- $13,000\.00 per month Benefits: * Salary increases * Employee discounts * Discounts and preferential pricing * Free uniforms Education: * Incomplete or ongoing high school (Desirable) Experience: * Customer service: 1 year (Desirable) Work location: On-site

Jose Maria Pino Suarez 61, Santa Ana Tlapaltitlán, 50168 Santa Ana Tlapaltitlán, Méx., Mexico

MXN 9,000-13,000/year

Cook AM645647933653771213

**Join our team as a Cook at Tagers** *Available shift* ***Morning.*** ***Work location: San Ángel.*** If you have a passion for cooking, attention to detail, and enjoy creating unique experiences through flavors, this is your opportunity to grow in a dynamic and professional environment. **Responsibilities:** * Prepare dishes with high quality and consistency. * Follow established recipes and presentation standards. * Maintain cleanliness and organization in workstations. * Collaborate with the team to ensure efficient service. * Comply with food hygiene and safety regulations. **We offer:** * Weekly salary * Statutory benefits * Tips * Complimentary bread or drink * Employee discount on consumption * Development opportunities in a growing company. If you have leadership experience, customer service skills, and are passionate about spreading happiness, we want you on our team! Job type: Full-time Salary: $2,625.00 per week Benefits: * Employee discount * Option for indefinite contract * Dining service * Free uniforms Education: * Completed high school (Desirable) Workplace: On-site employment

Camino, Av. Insurgentes y Av. Revolución 34, Desierto de los Leones, San Ángel, Álvaro Obregón, 01000 Ciudad de México, CDMX, Mexico

MXN 2,625/month

Account Executive645528055459871214

Account Executive

About This Role The Account Executive role is centered around customer success and sales execution for the Mexico as a Sales territory. The Account Executive is responsible for all incoming and retained revenue from the assigned accounts. The Account Executive is the main point of contact for any customer training service requests. The focus is to quickly respond to customer requests via phone and email to accurately book their training while updating the CRM database. Account Executive coordinates with both training services and sales to provide an ideal training experience by acting as an internal champion for the client and a subject matter expert for the Mexican accounts. Position will work with RSM, Mexico on facility visits, customer location account reviews. The ideal candidate will be customer focused, detail and process oriented, highly organized, able to thrive in a dynamic time sensitive environment, and able to effectively communicate with both internal and external customers in both Spanish and English languages. This position will have a strong focus on driving customer satisfaction through leveraging internal relationships to help achieve client retention.* Accountable for all revenue bookings from both retention and wallet share for Mexican accounts. Owns the client's experience and acts as a link between Sales, Operations, Customer Service, Regulatory, Records. Responsible for quickly responding to requests to book revenue within the platform with accurate, detailed information that matches customers preferences. Ensures that bookings are entered correctly into the system and follows up with clients regarding any pre\-training related changes, questions or concerns. * Overcomes client objections and creates new revenue opportunities by generating leads for RSM to follow up on. Follows up on resigned retention tasks to ensure all possible client training returns to CAE. Achieve monthly, quarterly and annual revenue targets for Mexico through determined and independent effort. * Communicate with assigned customers on a regular basis to develop rapport. Check in with the pilot or training director after training to collect immediate feedback and secure following year’s booking. Advises customers of upcoming training opportunities and educates customers on CAE offerings including highlighting upsell opportunities on every booking. * Support sales activities in defined platforms by working closely with Sales Management and Customers as a subject matter expert for their assigned territory. Provides guidance on suggested courses, training availability, and platform specific knowledge. * Build and maintain client relationships. Acts as a trusted training advisor for Decision Makers while arranging their scheduling needs. * Resolves customer concerns. Provides the first line response for pre and post training customer concerns by independently seeking solutions and advocating throughout the company. Escalates concerns when necessary and owns the concern until it is resolved. * Ensure all reporting, Booking, and CRM entry is done accurately and on time Knowledge, Skills, and Abilities:* Bachelor's Degree Preferred * 2\-5 years job\-related experience Communicate proficiently in both Spanish and English languages* Working knowledge of FAR Part 91 * Strong interpersonal and communication skills * Frequent customer contact over the phone and ability to communicate effectively * Customer service oriented * Pilot's license preferred but not required * Strong organization and multi\-prioritizing task skills * Solid negotiation skills * Strong listening skills * Ability to travel to customer locations as required * Experience with corporate flight departments and/or charter operators preferred * Knowledge of and experience with Mexican corporate flight departments and/or charter operators preferred* Excellent verbal and written communication skills Position Type Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Equal Opportunity Employer*CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.**If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at* CAECarrieres\-Careers@cae.com

Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico

Negotiable Salary

Intendencia645527368026911215

*This vacancy is from the job board Talenteca.com* ### **Vacancy for the company Asosa in Paseo De Los Tamarindos \- Álvaro Obregón, Mexico City** Immediate hiring: Folio 4984 INTENDENCIA for office Education: Completed secondary school with certificate. Honest, responsible, and discreet person One year of experience in cleaning executive offices Knowledge of current cleaning protocols Experience operating vacuum cleaners (preferably Robot brand) Work location: Col. Bosques de las Lomas Working hours: Monday to Thursday from 8:00 am to 5:00 pm and Friday from 7:00 am to 4:00 pm We offer: Initial salary $9,000.00 gross * Statutory benefits * Excellent work environment Only if you meet the profile, apply through this channel and send your resume by email or WhatsApp\*contact Lic. Martha Hernandez, for more information contact us Monday to Friday from 9 am to 1 pm and 3 pm to 5 pm **Desired education level:** Basic **Desired experience level:** Intermediate **Departmental function:** Customer service **Industry:** Human Resources *This vacancy is from the job board Talenteca.com:* *https://www.talenteca.com/anuncio?j\_id\=692884465100003400ea0cd6\&source\=indeed*

Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico

MXN 9,000/month

General Employee645366632576011216

General Employee

We are looking for individuals who want to enter the workforce by balancing their studies with professional learning at Cinépolis. The responsibilities include customer service with a service-oriented attitude and cleaning of general areas. As a general employee at Cinépolis, you will have the opportunity to develop various skills such as teamwork and customer service, while gaining work experience within the most important entertainment company in Latin America. Job type: Full-time, Seasonal Salary: $8,500.00 - $9,000.00 per month Benefits: * Flexible hours * Option for indefinite contract * Free uniforms Application questions: * Are you passionate about movies and customer service? * Which cinema would you like to work at? AVERANDA | Galerias Cuernavaca Education: * Partial or ongoing bachelor's degree (Desirable) Work location: On-site job

WQ82+M2 Cuernavaca, Morelos, Mexico

MXN 8,500/month

Sales Executive with sales and customer service experience645366636828181217

Sales Executive with sales and customer service experience

Seeking Sales Executive with experience in service sales, customer service Job type: Full time Salary: Starting at $12,000.00 per month Work location: Onsite employment

Francisco I. Madero 497, San Miguel, 52104 San Mateo Atenco, Méx., Mexico

MXN 12,000/year

Customer Service Executive645267641035541218

Customer Service Executive

Responsibilities * Respond to phone calls and emails, resolving customer inquiries after they have purchased any of our products through distributors. * Provide advice on features and benefits across our entire product catalog. * Follow up on all administrative and operational processes to ensure timely delivery to end customers (end customers and warranties). * Prepare physical exchange order forms. * Track warranty claim reports. * Coordinate with all departments—shipping, operations, sales, etc.—to monitor process status. Requirements 1. Completed bachelor's degree or near completion in Business Administration, Marketing, or related field. 2. Minimum of 1 year of customer service experience. Employment type: Full-time Salary: $12,000.00 - $13,000.00 per month Benefits: * Major medical insurance * Life insurance * Grocery vouchers Work location: On-site

Ernesto Monroy C 48, 50223 San Miguel Totoltepec, Méx., Mexico

MXN 12,000/year

Collection Executive | Mora Fresca645267640727061219

Collection Executive | Mora Fresca

**Prestanómico is a 100% Mexican company that aims to provide loans in a more affordable and accessible way through technology.** **WE ARE LOOKING FOR PEOPLE WHOSE TALENT WILL CONTRIBUTE TO OUR JOINT GROWTH AND SUCCESS!** **We offer you!** * Monthly base salary **$8,690\.** * **\+ UNCAPPED COMMISSIONS (paid biweekly).** * Statutory benefits. * Dynamic work environment. **Schedule and Location:** * Monday to Friday from 09:00 to 18:00 and Saturdays from 09:00 to 14:00 * ***Insurgentes Sur*** **1425*****, near Metrobús Félix Cuevas, Benito Juárez, CDMX****.* **Requirements:** * Minimum 6 months of experience in preventive collections. * Minimum experience in payment reminders and collections. * Minimum experience in customer service via WhatsApp, phone calls, email. * Excellent spelling and writing skills. **Competencies:** * Strong communication skills. * Customer service orientation. * Negotiation skills. * Frustration tolerance. **Apply through this channel and we will contact you! We are looking for the next Collection Executive.** ***Talent Management \- 55 3016 0703*** Job type: Full-time Salary: $8,690\.00 \- $13,000\.00 per month Benefits: * Free beverages * Option for indefinite contract * Company phone Experience: * collections: 1 year (Required) * payment reminder: 1 year (Desirable) Work location: Onsite job

Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico

MXN 8,690-13,000/year

Credit Underwriter ll645258002411531220

Credit Underwriter ll

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best\-in\-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. **Summary of This Role** ------------------------ The Underwriter ll processes and reviews client applications for merchants services making recommendations in accordance with sound credit\-granting principles and compliance with Company, Sponsor Bank, Legal and Credit Policy and Procedures. Effectively interacts with merchants, sales representatives, Senior Underwriters and Management to achieve timely underwriting of applications, assessing risk and limiting losses. **What Part Will You Play?** ---------------------------- * Make underwriting decision on new and existing merchant accounts based on approval limits and service level agreements (SLAs) in accordance with the Mexico Underwriting Policy. * Understand the risks associated with the payment processing industry (Fraud, Credit, Regulatory, Legal, etc.) * Understand the company underwriting policies and underwriting guidelines and demonstrate proficiency in underwriting all new applications consistent with approved underwriting policies and guidelines. * Verify all information provided on the merchant application and supporting documentation is correct. * Participate in calls with merchants regarding their applications, when needed. * Assist sales representatives on how to properly submit merchant applications to minimize delays. * Evaluates a variety of applications and ensures compliance with laws, bank regulation, corporate and local underwriting policies, procedures and standards. * Write detailed reviews and perform analysis, including company financial statements, cash flow, quality of assets and earnings, working capital, potential liabilities and risks. * Analyzes all pertinent credit and financial information, and demonstrates aptitude to interpret and evaluate consumer/business credit bureau reports, financial statements other reporting services, public records and bank files. * Communicate decisions effectively in both verbal and written communication. * Properly file paperwork. * Demonstrate good listening, interpersonal and team working skills. * Support business growth and process improvement initiatives, incuding assigned projects. * Additional primary duties will be assigned as required. **What Are We Looking For in This Role?** ----------------------------------------- ### **Qualifications** * Bachelor's Degree in Finance or Accounting or combination of a related degree and experience (Collections, Accounting, Underwriting, Credit Banking, Finance, Mortgage, Etc.) * Typically minimum 2 years relevant experience in finance/accounting, credit, risk or equivalent experience in a related field required would be an asset. * Competency reading credit reports. * Strong understanding of and ability to read financial statements, tax returns and other similar documentation. * The ability to understand industry requirements and make sound decisions with less than perfect information. * Previous knowledge of the payment processing industry is preferred. * English and Spanish is preferred. * Strong interpersonal/customer relation skills. * Ability to complete assigned tasks, within tight deadlines and with little supervision. * Ability to communicate effectively, both verbally and in writing. * Ability to work in team driven environment while working independently to complete daily tasks. * Ability to follow all company policies and procedures; as well as internal departmental procedures. * Demonstrate a growth mindset. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

Constituyente Amilcar Vidal 164, Memetla, Cuajimalpa de Morelos, 05330 Ciudad de México, CDMX, Mexico

Negotiable Salary

LM402: Sr Accountant645258001427221221

LM402: Sr Accountant

"Involves performing a variety of accounting duties at intermediate level, applying principles of Accounting. As the position moves toward Senior level, incumbents will increasingly: * Work on activities with higher impact and/or complexity, * Have a broader geographical scope from regional, to divisional and corporate level, * Have more regular contact with senior or executive management, * Complete tasks independently, without guidance, * Support or coordinate peers within department or deliver training to internal customers, * Initiate and lead projects, including cross functional projects" **General job description:** * Ensures compliance with corporate accounting policies, procedures, norms, rules, and practices. * Ensures proper administration of local statutory reporting, tax accounting requirements, and the filing of tax returns on a timely basis. * Administers relationships with tax authorities, payroll service bureau, auditors, and other related agencies. * Ensures that internal control of accounting systems is in place and maintained in order to safeguard the company assets and avoid liabilities. * Prepares balance sheet account reconciliations of moderate complexity. * Prepares cash receipts, disbursement journals, and accruals monthly. * Prepares monthly cash flow forecasts and ensures that sufficient funds are always available to meet the company's liabilities. * Maintains Miami Accounting and Country Manager updated on accounting related activities by submitting required reports and keeping them informed on issues and changes in related laws and regulations. * May be required to perform other duties as assigned. **Minimum Requirements:** **Minimum Education:** * Bachelor's degree in accounting. * Fluent in English. **Minimum Experience:** * Four (4\) years accounting experience. * Local professional certification if required. * Two (2\) years' experience as an Accountant. **Minimum Required Skills:** * Extensive knowledge of generally accepted accounting principles. * Computer literate. * Spreadsheet experience preferred. * Excellent analytical, mathematical, and communications skills (written/oral). * Presentation Skills * Interpersonal Skills * Judgement \& Decision\-Making Skills **Instructions for internal application to the bulletin** If you are interested in applying, please **upload a single PDF file** containing the following documents: This file must be uploaded into the **Workday** system, in the field corresponding to the **resume**. * **Updated resume** * **Letter of intent** * **Valid TOEIC (600 pts.)** **Important:** Based on policy 4\-15 of the LAC People Manual regarding Career Opportunity: *"The failure of an employee to provide complete information clearly demonstrating whether they meet the qualifications required for the advertised position may result in them not being considered."* ️ **Bulletin validity period:** **from November 21 to November 27, 2025** FedEx is widely acknowledged as a world\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible * 2021 FedEx Chile was re\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

Paseo de los Tamarindos - Torre de Pantalón I, Bosques de las Lomas, 05120 Ciudad de México, CDMX, Mexico

Negotiable Salary

MOTORCYCLE DELIVERY DRIVER645257984458271222

MOTORCYCLE DELIVERY DRIVER

DELIVERY DRIVER POSTING Join the team with the best ingredients! Papa Johns Pizza invites you to join our team as: MOTORCYCLE DELIVERY DRIVER at our EUROTEN location LOCATION: CALLE JUAN SALVADOR AGRAZ #61, CUAJIMALPA, C.P. 01210 What do you need? \-18 years of age or older \-Any gender \-Completed secondary education \-Valid driver's license (CDMX) \-Experience preferably in the fast food industry \-Availability to work rotating shifts \-Service attitude and enjoyment in customer service Duties and responsibilities: \-Delivery of our products to customers. \-Cleaning of work area and store. \-Assistance in different store areas. \-Customer service \-Cleaning tasks during shift and at shift end We offer: \-Weekly pay \-Statutory benefits \-Employee meal \-Delivery bonus \-Free uniform \-Growth opportunities \-Constant training Tips are yours! Develop and grow with us!! IF YOU ARE INTERESTED, SEND A MESSAGE TO 5581050573, APPLY THROUGH THIS CHANNEL, OR COME DIRECTLY TO OUR STORE WITH A COMPLETED APPLICATION Job type: Full-time, Indefinite duration Salary: $6,500.00 - $6,800.00 per month Benefits: * Employee discount Work location: On-site

Juan Salvador Agraz 61, Contadero, Cuajimalpa de Morelos, 05348 Ciudad de México, CDMX, Mexico

MXN 6,500-6,800/month

People Matters Consultant645257981752331223

People Matters Consultant

Job Description:**Sr. Employee Relations Consultant** ==================================== *Would you like to join a complementary team? If you're looking to impact a leading multinational company with your expertise, this opportunity is waiting for you. This is a hybrid role offering the flexibility to work virtually or from our Mexico City office.* **Aon is in the business of making better decisions** At Aon, we shape decisions to improve, protect, and enrich people's lives around the world. As an organization, we are united through trust as an inclusive and diverse team, and we are passionate about helping our colleagues and clients succeed. **What Your Day Will Look Like***The employee relations consultant will interact in various ways with the human resources organization, managers, and coworkers, including responding to inquiries and issues related to HR policies and processes. The employee relations consultant works independently but as part of a centralized team, and is responsible for ensuring EthicsPoint is updated and maintained* *Key activities will include:** *Personnel Policy Interpretation and Management: Provide advice and consultation as needed on complex policy-related advisory matters* * *Absence and Flexible Work Management: Provide necessary advice and consultation to effectively manage assigned complex cases* * *Non-medical Leave Consultation: Support administration of involuntary terminations, including processing of involuntary separations* * *Address interpretation needs, updates, and escalations regarding personnel policy/process issues, ensuring fair and consistent application.* * *Provide information on regulatory/required changes that may affect existing policies* * *Performance and Complaint Follow-up: Provide advice and consultation as needed* * *Collaborate with peers, executives, and other business leaders to address performance deficiencies. Provide guidance to facilitate discussions and processes aimed at effectively managing underperformance.* * *Conduct, supervise, and manage internal investigations of complex misconduct allegations, and address conflict management and complaint resolution, ensuring cases are recorded and maintained in EthicsPoint.* *Collaborate with People Partners, legal counsel, or other internal parties as needed,* **What Makes This Opportunity Different?***This role will regularly interact with People Partners, legal counsel, labor relations department, compliance department, finance department, and many other interdependent functions to determine appropriate courses of action and resolve inquiries and issues.* **Skills and Experience That Will Lead to Your Success** * Experience in HR areas within Labor Relations, Employee Relations, or Generalist/HRBP roles * Conducting workplace investigations, training employees including managers on People Org policies and processes, case management, and conflict resolution * Fluent, conversational English - Essential * Knowledge of standard employee and labor relations processes * Understanding of labor legislation and HR trends * Excellent listening, interpersonal, writing, and communication skills * Experience in HR process improvement projects * Ability to maintain confidentiality of sensitive data * Strong analytical skills and attention to detail * Highly motivated and self-driven **How We Support Our Colleagues** In addition to our comprehensive benefits package, we foster an inclusive workforce. Our agile environment allows you to manage your wellbeing and work-life balance, ensuring you can be your best self at Aon. Our colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We also offer a variety of work-style solutions for our colleagues. Our culture of continuous learning inspires and equips you to learn, share, and grow, helping you reach your full potential. As a result, at Aon you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be themselves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, domestic partner status, or any other legally protected status. We are committed to providing equal employment opportunities and promoting an inclusive work environment. If you need any accommodation during the application or interview process, please let us know. You can request it by emailing ReasonableAccommodations@aon.com or contacting your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. Aon values an innovative and diverse workplace where all colleagues feel empowered to be authentic. Aon is proud to be an equal opportunity employer. “AON is a company that values people and everyone is important. We are committed to creating and maintaining an inclusive and diverse work environment where all employees are treated with dignity and respect. At AON, discrimination and harassment against any employee or candidate based on race, ethnicity, color, religion, national origin, sex, gender identity, sexual orientation, or any other status protected by law is strictly prohibited. Here we comply with all applicable national and local laws and regulations regarding non-discrimination and employment”. **\#LI\-RG1**

Av. P.º de la Reforma 2360, Lomas Altas, Miguel Hidalgo, 11950 Ciudad de México, CDMX, Mexico

Negotiable Salary

Collection Executive645247973589771224

Collection Executive

**Seeking Telephone Collection Executive** **Activities:** * Phone collections * Predictive dialer calls * **Experience as a telephone executive (including sales and customer service)** **We offer:** * Salary: $8,364 monthly net * Statutory benefits * Weekly commissions Job type: Full-time Salary: $8,364.00 per month Work location: On-site position

Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico

MXN 8,364/month

Cook B645240731188491225

Cook – Dark Kitchen Job Summary The cook will be responsible for preparing, cooking, and plating menu items, ensuring maximum quality, speed, and consistency in a production environment without direct customer interaction. Their work is essential to maintaining operational efficiency and the flavor and presentation standards that distinguish the brand on delivery platforms such as Rappi, Uber Eats, and Didi Food. Main Responsibilities * Prepare food in accordance with standardized recipes and established operating procedures. * Meet production and dispatch times according to the target times for each order. * Ensure proper handling, storage, and rotation of supplies (FIFO). * Keep the workstation clean, organized, and stocked with necessary supplies before, during, and after each shift. * Control portion sizes, temperature, and dish presentation. * Assist in receiving goods and verifying quality and expiration dates. * Comply with hygiene and food safety standards set by the company and health authorities. * Report incidents, losses, or shortages immediately to the head chef or shift supervisor. * Collaborate in the general cleaning of the area at the end of operations. * Actively participate in continuous process improvement and the implementation of new products. Requirements * Minimum experience: 1 year in a kitchen (preferably in fast food, dark kitchens, or delivery chains). * Education: Technical degree in gastronomy or equivalent experience. * Knowledge: * Hygienic food handling. * Grilling, frying, and oven cooking. * Portion control and mise en place. * Basic knowledge of industrial kitchen equipment. * Personal skills: * Punctuality and responsibility. * Ability to work under pressure and in a team. * Attention to detail and speed. * Focus on quality and adherence to standards. Working Conditions * Schedule: Rotating shifts (morning, afternoon, or night). * Type: On-site in kitchen (no public interaction). * Location: Arboledas, Interlomas, Cuajimalpa, Tacuba, Roma Norte, and Del Valle. * Contract type: Full-time, with probation period. * Benefits: * Competitive salary. * Meals provided during shift. * Ongoing training. * Opportunities for advancement into production or supervisory roles. Job Type: Full-time Salary: $9,800.00 per month Benefits: * Free uniforms Work Location: On-site job

Arrecife 66, Amp Águilas, Álvaro Obregón, 01759 Ciudad de México, CDMX, Mexico

MXN 9,800/month

Customer Service Representative Bi-Lingual - Mexico City645223262430751226

Customer Service Representative Bi-Lingual - Mexico City

At Zamora Company, we believe customer service is at the heart of our success. A strong Customer Service Representative not only builds customer loyalty but also strengthens our reputation and helps grow our brand. **JOB BRIEFING /** **RESUMEN DEL PUESTO** As a Customer Service Representative, you’ll be the voice and face of Zamora Company. You’ll interact directly with our customers, providing exceptional service, solving problems, and creating positive experiences. Our team members are known for being friendly, courteous, and professional — always putting the customer first. In this role, you’ll: * Serve as the first point of contact for customer and consumer inquiries * Take personal ownership of each interaction, from start to finish * Handle non\-scripted calls with confidence and care * Provide timely updates and support to both internal and external customers * Represent Zamora with a positive, solutions\-focused attitude We’re looking for someone who is proactive, enthusiastic, and passionate about helping others. The ideal candidate has strong communication skills, can multitask in a fast\-paced environment, and takes pride in delivering exceptional service. If you have previous customer service experience and thrive in an entrepreneurial, creative setting, we’d love to connect with you! **RESPONSABILIDADES / MAIN RESPONSIBILITIES:** * Order Entry in SAP \- Taking orders, verifying customer information, processing payments, and managing order fulfillment * Updating customer details, reviewing account history, resolving account discrepancies, and managing account changes * Engaging with customers in a positive manner, actively listening to their needs, and building rapport * Identifying complex problems that need further attention and transferring them to supervisors or relevant departments * Answering customer questions via phone, email, or chatting regarding products, services, account details, and billing * Asks the right questions that help uncover the root issue while keeping the customer comfortable and supported. * Actively listening to customer issues, investigating problems, offering solutions, and providing appropriate compensation when needed * Processing customer return requests, verifying eligibility, and facilitating exchange * Maintain company standards to ensure high\-quality service * Build relationships with customers to ensure satisfaction * Attend required departmental meetings * Possess the ability to organize and keep a positive \& productive work environment **REQUERIMIENTOS Y HABILIDADES / REQUIREMENTS \& SKILLS:** * High School Diploma * Proven experience as Customer Service * Critical Thinker * Excellent organization skills * Must be able to multi\-task, prioritize and manage time effectively * Excellent verbal and written communication skills * Ability in problem\-solving. * Ability to always remain professional and courteous with customers * Strong computer, telephone, and technology skills * Must be professional, organized, and friendly. * Must be self\-motivated and able to work with minimal supervision. * Beverage alcohol experience/spirits industry experience preferred * Understanding of the Supply Chain * Bilingual Spanish and English proficiency * Proven experience working with cross\-functional teams \*\*\*Please provide CV in English and in PDF format\*\*\* Zamora Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Calle Heroes de Padierna 85, San Jerónimo Lídice, La Magdalena Contreras, 10200 Ciudad de México, CDMX, Mexico

Negotiable Salary

Claims Executive - Insurance Sector645223247909141227

Claims Executive - Insurance Sector

An insurance sector company is looking to add a Claims Analyst with experience in damage management, customer service, and comprehensive case follow-up to its team. **Responsibilities:** * Full management of damage claims from reporting to resolution. * Analysis of policies, coverages, and documentation. * Coordination and communication with clients, adjusters, and insurers. * Preparation of reports, reconciliations, and portal follow-ups. **Requirements:** * Minimum 3 years of experience in damage claims. * Knowledge of the Insurance Contract Law and lines of business such as auto, liability, fire, glass, among others. * Experience using insurer portals and CRM systems (preferably SICAS). * Intermediate to advanced level in Excel. * Customer service and problem-solving orientation. **We offer:** * Net salary of $15,000 (negotiable based on experience). * Statutory benefits. * Working hours from Monday to Friday, 9:00 a.m. to 6:00 p.m. * On-site work mode with possibility of hybrid arrangement. * Job stability and growth opportunities within the sector. If you meet the requirements and are seeking a solid opportunity in the claims field, apply through this channel. Job type: Full-time Salary: Starting at $15,000.00 per month Work location: On-site job

Bosques de la Reforma 671, Bosque de las Lomas, Miguel Hidalgo, 11700 Ciudad de México, CDMX, Mexico

MXN 15,000/year

Banamex Subgerente de Servicio Toluca 2645209032378911228

Banamex Subgerente de Servicio Toluca 2

**Discover your future at Citi** -------------------------------- Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. **Job Overview** ---------------- The Service Specialist ensures an excellent level of customer service in order to achieve their full satisfaction, managing the resources of the Branch, seeking to generate from the arrival of the client to the branch "Exceptional Experiences". **Responsibilities:** * Coordinate the application of the Attention and Operation Model in Branch * Promote the products / Services of the Institution in the clients' yard and intensify with the clients the promotion to make the use of self\-service means. * Coordinate adequately the material resources and the employees of the Branch. * Efficiently contribute with the control and security functions with the personnel designated as responsible for this function. * Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** * 2\-4 years of experience in customer service, sales and/or referencing in branches * Consistently demonstrates clear and concise written and verbal communication **Education:** * Bachelor's/University degree or equivalent experience \- **Job Family Group:** Consumer Sales \- **Job Family:** Consumer Sales Support \- **Time Type:** Full time \- **Most Relevant Skills** Please see the requirements listed above. \- **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. \- *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.* *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* *View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*

Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico

Negotiable Salary

Financial Svcs Analyst644155083884811229

Financial Svcs Analyst

The Financial Service Analyst will support the financial team by processing and delivering invoices via several methods to support projects invoicing in accordance with our contracts and service agreements. This role requires understanding contract payment terms, communicating with our project managers and other departments within the company as well as customer interaction via email/phone. The position will also have responsibility for other invoicing processes and ad hoc assignments. The applicant must display a positive and proactive attitude, strong organizational skills, and the ability to prioritize. The ideal candidate will utilize critical thinking skills to identify issues; work independently and as a team member; have knowledge and understanding of sales taxes; and take the initiative to suggest process improvements. * Manage daily invoicing in timely manner * Ensure invoice delivery is accurate to the defined methods + Print and email to customers + Upload into portals * Ability to work across functions (Internal Order team, Collections, Project Managers) * Drive continuous process improvements * Assist in Project Charter for digital portal methods * Maintain project schedules in CORA/ERP * Project Billings + Project Milestones * Generate adhoc reports (Customer contacts, delivery methods, etc.) * Process Improvement Skills * Six Sigma Methodology * Strong written and oral communication skills **YOU MUST HAVE** * 3 \+ years working in Finance Billing Experience Advanced in Microsoft Excel * **WE VALUE** * Associate degree or above preferred * Project/Parts based billing experience * Sales tax familiarity * Contract knowledge * Solid Oracle ERP experience * Proficient knowledge of Excel * Strong interpersonal skills, ability to multi\-task and prioritize * Excellent communication, problem solving, and organizational skills Detail oriented * \#LI\-Hybrid Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico

Negotiable Salary

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