* **Education:** High school diploma or Bachelor's degree in Business Administration, Marketing, or related field. * **Experience:** Minimum 6 months in customer service or sales. * **Skills: * Customer service techniques. * Basic automotive sales and financing processes. * Proficiency in CRM and Office software. * **Job Mission:** Provide attention and follow-up to assigned customers, ensuring a high-quality service experience while complying with guidelines, commercial processes, and customer service policies. * **Key Responsibilities:** * Exclusively handle customers from digital channels. * Promptly follow up on assigned leads. * Present vehicle options, financing plans, and current promotions according to customer needs. * Generate quotes, process orders, and collect required documentation. * Coordinate with credit, administration, and delivery departments. * Keep customer service and follow-up records updated on platforms. * Guarantee proper **vehicle delivery**, following the delivery protocol. * Conduct post-sale follow-up with served customers. * Report to the Sales Manager on the progress of assigned clients. **Benefits exceeding legal requirements** **Attractive commissions.** **Working hours:** Monday to Friday from 8:00 to 14:00 and 16:00 to 18:30 hrs, and Saturdays from 8:00 to 13:30 hrs. **Address:** Blvd. Lic. Miguel de la Madrid Hurtado #762, Col. Palaya Azul, Salagua, Manzanillo, Colima, C.P. 28218. Employment type: Indefinite term Salary: $15,000.00 per month Benefits: * Savings fund * Option for indefinite contract * Life insurance * Free uniforms * Grocery vouchers Work location: On-site