Description
Job Summary:
Provide strategic and operational support to the Operations Directorate, ensuring administrative efficiency, team coordination, and achievement of objectives through technology and data analysis.
Key Highlights:
1. Strategic and operational support to the Operations Directorate
2. Collaborative leadership and team management
3. Data analysis and implementation of BI tools
**Job Objective**
Provide strategic and operational support to the Operations Directorate, ensuring administrative efficiency, team coordination, and objective achievement through the use of technological tools and data analysis.
**Ideal Candidate Profile**
A meticulous, solution-oriented, and results-driven professional with experience in executive assistance and operational management. Demonstrates strong analytical thinking, collaborative leadership, and proficiency in digital tools. Committed to continuous improvement and excellence in workplace culture.
**Key Responsibilities**
* Direct support to the Operations Directorate: scheduling coordination, assistance during video calls, preparation of executive reports, and support in strategic decision-making.
* Package and internal logistics management: receipt, dispatch, and tracking of documentation and materials, ensuring traceability and adherence to timelines.
* Productivity monitoring: supervision of on-site and remote teams, implementation of tracking tools, and performance analysis.
* Team development and training: organizing training sessions, evaluating competencies, and promoting a collaborative culture.
* Operational indicator analysis: interpretation of key metrics, report generation, and insights development for decision-making.
* Periodic review meetings: planning control meetings, reviewing progress, and adjusting action plans.
* Motivation and workplace climate: designing initiatives to strengthen team commitment and foster a positive environment.
* Results presentation: preparing dashboards, visual reports, and executive presentations for senior management.
**Technical Skills**
* Office software suite: Office (Excel, Word, PowerPoint), Canva
* Data analysis: use of BI tools (Power BI, Tableau), advanced Excel (pivot tables, macros), KPI interpretation, and report generation.
* AI tools proficiency.
* Collaborative technologies: Microsoft 365,
**Core Competencies**
* Collaborative leadership
* Analytical thinking
* Effective communication
* Time management
* Technological adaptability
* Results orientation
* Discretion and confidentiality