**BILINGUAL AGENT FOR CUSTOMER FOLLOW-UP AND SUPPORT** **/ TELEPHONIC AND CHAT / MULTICHANNEL** Help our users have the best experience with their mental and physical wellness and care products by resolving questions regarding payment methods, order tracking, or purchase procedures. Work schedule: 5 days per week, either from 7:30 AM to 4:30 PM or from 11:30 AM to 8:30 PM (With Sunday off and one rotating weekday off) **Located one block from Xola Metro Station** * Achievable monthly salary: **$16,000** (net): * Base salary: **$9,000** * Language bonus: **$4,000** * Performance indicator bonus: **$3,000**. * Statutory benefits * Indefinite-term employment contract * Retention bonus * Referral bonus **To join our team, you must have:** Conversational and written English at B2 or higher (C1 and above) Incomplete high school education (or equivalent) **Apply through this channel to begin the hiring process!** Job type: Full-time, indefinite-term Salary: $9,000.00 – $16,000.00 per month Benefits: * Gym membership discount * Option for an indefinite-term contract * Employee referral program Work location: On-site