Field Technical Support

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: We are seeking a Field Technical Support professional to diagnose failures, perform repairs, and track incidents, providing on-site support. Key Highlights: 1. Continuous field engineering training 2. Incident report handling and closure 3. Timely resolution of technical incidents **Compusof México** We are looking for your talent as Field Technical Support in **Ciudad Obregón.** **Requirements:** * Technical degree in computing, systems, or equivalent in a related field * Experience as a field engineer/technician in telecommunications, systems, technical support, or related areas (at least 6 months of experience) **Knowledge:** * Maintenance and repair of computer equipment. * Laser printers. * Telephony and networking (basic). * Structured cabling (desirable). * Configuration of routers, switches, and network hubs. **Responsibilities:** * Diagnose faults reported by customers. * Replace components, track incidents, handle and close reports. * 100% FIELD. **Job Responsibilities:** Timely resolution of incidents and/or technical failure requests from users, within the timeframes agreed with the client. **We Offer:** * Training as a Field Engineer. * Continuous training. * Statutory benefits. * Per diems. * Per diem card. **Work Schedule:** 100% On-site, field work. Support at locations outside the employee's city of residence.

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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