MacStore Dila Technical Support

Description

Job Summary: We are seeking a technician passionate about technology and customer service for Apple device repair, providing technical support and customized solutions. Key Highlights: 1. Professional development in Apple device repair 2. Job stability and professional growth 3. Training with Apple Certified Macintosh Technician certification COMPUTER AND TELEPHONY EQUIPMENT TECHNICIAN Branch: MacStore La Ceiba At MacStore, Mexico's No. 1 Apple product distributor, we are looking for talent passionate about technology and customer service to join our team. Required Profile Completed high school or technical degree. Minimum 1 year of experience in computer and telephony equipment repair. Interest in customer service and support. Residence near the work location. Responsibilities Provide first- and second-level technical support to Apple users. Deliver personalized customer service and issue resolution. Follow up on completed services. Promote and sell additional services. Meet established metrics and performance indicators. We Offer Base monthly salary: $9,900.00 gross. Apple Certified Macintosh Technician certification. Benefits and perks exceeding legal requirements. Monthly food vouchers: $350. Monthly face-to-face bonus: $1,000. Profit-sharing (approximately 3 months). Salary increase at the fourth month. Life insurance. Savings fund. Attendance bonus: 12.5% of gross salary (upon permanent hiring). Commissions of 9% to 20% on services performed. Performance indicator compliance bonus. 100% IMSS contribution. Direct and indefinite employment contract. Job stability and professional development. Schedule Rotating schedule from Monday to Sunday, with one weekday off. Shifts: 11:00 a.m. to 8:00 p.m. 12:00 p.m. to 9:00 p.m. If you meet the profile and wish to join MacStore, apply through this channel and we will contact you shortly.-Requirements- Minimum education: Upper secondary education - Professional Education 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist