Warehouse Supervisor

Description

Position Summary: Manage and plan operations, control human capital expenses, manage supplies, lead audits, maintain communication with customers, and supervise staff. Key Highlights: 1. Comprehensive operations management and human capital control. 2. Leadership in audits and personnel management. 3. Effective communication and operational needs management. \*Manage, plan, and monitor operational expenses related to human capital. \*Request and control operational supplies related to the area under supervision. \*Coordinate with service departments regarding warehouse-related needs. \*Notify relevant departments of any customer complaints received for proper follow-up. \*Lead corrective actions arising from internal and external audits, with an operational focus. \*Participate in internal and/or external audits. \*Maintain effective communication with customers (external/internal) to address requirements, resolve incidents, and align operational expectations. \*Update and/or generate documentation required by the Management System as needed. \*Prepare pre-billing supporting documents and review them. \*Apply and issue appropriate disciplinary actions to subordinates. \*Generate service department tickets for tracking and closure of warehouse requests. \*Prepare and present operational reports. \*Participate in company-provided training sessions. \*Conduct weekly meetings with service areas to track operational matters. \*Generate requisitions for supplies, materials, or any other items necessary for operations according to established deadlines. \*Handle daily incident management via the incident control system. \*Assign workloads based on authorized staffing levels. \*Manage, understand, and verify staffing levels relative to actual warehouse workload. \*Plan overtime based on company and/or customer requirements. \*Manage meal schedules for supervised staff. \*Comply with monthly, bimonthly, and semiannual work planning. \*Follow up on supplier activities within the warehouse to ensure task completion. \*Ensure new hires receive job-specific training and appropriate personal protective equipment (PPE) as required. \*Conduct mirror activities with new hires. \*Assign roles and responsibilities to supervised staff (e.g., patrols, checklist execution). \*Ensure correct completion of Management System forms. \*Manage staff performance to recognize outstanding employees. \*Follow instructions from Master Supervisor, Assistant Operations Manager, and/or Operations Manager. \*Verify attendance of supervised staff at shift start via the incident control system. \*Close staff-related incidents in the incident control system per Human Resources’ instructions. \*Issue administrative notices and/or disciplinary actions for non-compliance, per operational procedures and the Internal Work Regulations. \*Manage authorized staffing levels and active vacancies for reporting positions. \*Supervise and participate in general and specific warehouse cleaning activities, both inside and outside the facility. \*Conduct workplace inspections to ensure cleanliness, order, absence of accident hazards, and safe working conditions. \*Ensure supervised staff perform cleaning of palletized materials in the warehouse and prior to customer shipment. \*Comply with the Internal Work Regulations. Salary: Starting at $26,000\.00 per month Benefits: * Company parking * Company phone * Grocery vouchers Workplace: On-site employment