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Field Technical Support
Computrabajo
Full-time
Onsite
No experience limit
No degree limit
Monterrey, Nuevo Leon, Mexico
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Description

Job Summary: We are seeking a candidate with experience in Technical Support to conduct device inventory and network configuration tasks, including DHCP, IP, and APs. Key Highlights: 1. We promote flexible professional career paths and local innovation 2. Top Employer certification for our talent management practices 3. Continuous training programs and certifications Position: Field Technical Support Department: Support About Inetum Inetum is an international agile digital consulting group. In the post-digital transformation era, our purpose is to enable each of the more than 27,000 people who make up our team to continuously renew themselves. With a presence in 19 countries, we promote flexible professional career paths, local innovation, and a healthy work-life balance. Additionally, Inetum has been recognized as a Top Employer—a certification validating our commitment to employee well-being, professional development, and excellence in talent management. Job Description We are seeking a candidate with experience in Technical Support. Responsibilities: Prepare device inventory Align firewall requirements for changes Self-billing DHCP changes DHCP changes for cash registers DHCP changes for scales DHCP changes for verifiers DHCP changes for other store PCs Management IP changes for switches DHCP server configuration General cash register DHCP configuration DHCP changes for receipt PCs AP reconfiguration Biometric DHCP changes Handheld device reconnection Control desk PC and printer replacement TADAUZ displays VOXPOP Parking IP changes (if applicable) CFE meter IP changes Requirements In cases where formal education is not available, equivalent experience in Technical Support will be considered, with knowledge in: • 6 months of experience providing technical support for computer equipment • Windows and Linux operating systems • Basic or intermediate knowledge of networking and IT • Experience using graphical or command-line operating systems • Loading operating system images onto computer equipment and AIOs • Hard drive sanitization (Blancco) • Structured cabling knowledge (copper, Category 6 and above) • Replacing wall plates, jacks, RJ45 connectors, and cable installation • Knowledge of tools used for node testing and cable punching What We Offer • Top Employer certification for our talent management practices • Continuous training programs and certifications • Access to learning and professional development platforms • A culture of innovation and collaboration • Physical and emotional wellness programs Commitment to Equality At Inetum, we foster an inclusive and equitable workplace. All candidates will be considered without distinction based on gender, identity, sexual orientation, age, ethnic origin, disability, or any other condition. Hiring decisions are based exclusively on skills, competencies, and values aligned with our organizational culture. -Requirements- Minimum Education: Upper Secondary Education – General High School Diploma Less than 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, field, territory

Source:  computrabajo View original post
Mateo García
Computrabajo

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Computrabajo
Mateo García
Computrabajo
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