




Job Summary: IT Analyst – Human Resources who serves as a liaison between HR and technology, helping transform business needs into functional solutions. Key Highlights: 1. Key liaison between Human Resources and technology 2. Transformation of business needs into solutions 3. Support and incident management for critical systems IT Analyst – Human Resources (SAP HCM / SQL) Monterrey, NL (Centro) \| Hybrid \| Temporary project (Ends December 2026\) At BlissIT, we are seeking an IT Analyst focused on Human Resources who serves as a liaison between HR and technology, helping transform business needs into functional solutions. Key Responsibilities * Gathering and analyzing requirements with HR users * Support and incident management for systems (SAP HCM, portals, internal systems) * User training on technological tools * Task and deliverable tracking for projects * Functional and technical documentation of processes * Proposal of technology improvements aligned with business goals Requirements Education: Bachelor’s degree in Systems, Computer Science, or related field Experience: * \+1 year in Human Resources systems * Proficiency in SQL databases * Experience with SAP HCM (preferred) Technical Skills: * SQL Server / MySQL * Excel (data analysis) * REST APIs (JSON, XML) * Process analysis * Technical documentation * Incident diagnosis * Basic ERP knowledge Competencies * Results-oriented * Teamwork * Effective communication * Organization and planning * Proactivity * Decision-making * Stress tolerance Conditions * Hybrid work mode * Schedule: Monday to Friday, 8:00 a.m. – 6:00 p.m. * Temporary project (\-Ends December 2026\) * Location: Monterrey City Center * Salary: 17 to 22 Libres per month. Job Type: Full-time Salary: $15,000\.00 \- $21,000\.00 per month Workplace: Hybrid remote work in Monterrey, N.L.


