Job Summary: We are seeking a Process Analyst to track customer requirements through the management of technical analysis processes for software development projects. Key Responsibilities: 1. Manage technical analysis processes for software development projects 2. Conduct process diagnosis, definition, and documentation using BPMN / EPC 3. Model and diagram processes according to client-defined standards Muhami Consulting is a firm specializing in strategic advisory services and customized technological solutions, delivering a high level of expertise and service quality to generate a positive impact on our clients' results **What Are We Looking For?** PROCESS ANALYST **What Will You Do?** Track customer requirements by managing the technical analysis processes across various software development projects. **How Will You Do It?** Analyze and document customer requirements. Support agile development processes. Map IT processes. Document processes and rules for each project. Perform process diagnosis, definition, redefinition, and documentation using BPMN / EPC tools. Model and diagram processes according to client-defined standards. Define departmental process flows. **What Do You Need?** Knowledge of: Intermediate-advanced English BPMN 2\.0 diagramming Microsoft Visio Microsoft Excel Microsoft Project GitLab Strong spelling skills Strong writing skills Effective verbal communication Negotiation skills On-site work mode Work location: Arenal Tepepan, Tlalpan Position type: Full-time Salary: $25,000\.00 \- $35,000\.00 per month Workplace: On-site employment