This position is responsible for leading and developing our customer experience team, ensuring the delivery of exceptional service across all customer touchpoints and after-sales support. The role is essential in fostering customer satisfaction, loyalty, and operational excellence. It is responsible for retaining skilled and trained personnel within the team, ensuring that all efforts to meet customer needs strictly adhere to the Code of Ethics, Safety Standards, Lubrizol’s values, and a firm commitment to a diverse and inclusive work environment. MAIN FUNCTIONS AND RESPONSIBILITIES OF THE POSITION Lead and develop a team of customer experience representatives by establishing clear goals and expectations. Drive continuous process and capability improvements in collaboration with the Center of Excellence (COE); identify and implement enhancements aligned with process maturity objectives. Oversee daily operations to ensure timely and effective resolution of customer inquiries, complaints, and escalations. Collaborate with cross-functional teams to achieve high levels of customer satisfaction, ensuring compliance with internal and global guidelines. Coordinate, monitor, and track all customer orders, deliveries, and invoices to maintain established customer service standards. Support special projects and initiatives designed to enhance the customer experience. Provide guidance to team members to meet business objectives, including coaching, training, and development opportunities to strengthen team capabilities and engagement. Ensure adherence to the Month-End Closing Policy and maintain effective internal controls to guarantee the accuracy of order management transactions. Support the Sales & Operations Planning (SOP) and Sales & Operations Execution (SOE) processes by preparing and presenting requested Customer Experience KPIs, escalation topics, and key data to facilitate informed actions and decisions. Ensure compliance with service standards, the code of ethics, policies, and procedures through regular audits and coaching.

**SUPER SMART DE VERACRUZ** **SEEKING SECURITY AUDITOR.** **Requirements:** * Flexible schedule * Valid driver's license * Ability to operate a standard vehicle **We offer:** * Weekly pay * Company vehicle * Statutory benefits * Uniforms * Rotating 8-hour shifts **Responsibilities:** * Assisting with incidents * Conducting home visits * Preparing reports INTERESTED CANDIDATES, PLEASE SEND YOUR CV TO EMAIL: al 2291020940 Employment type: Full-time Salary: $10,000.00 - $12,000.00 per month Benefits: * Free uniforms Education: * Incomplete or ongoing bachelor's degree (Preferred) Work location: On-site employment

A prestigious laboratory is seeking a Delivery Driver Responsibilities - Delivery of goods - Safe loading and unloading of products - Recording deliveries and reporting any incidents - Maintaining the vehicle in optimal condition Requirements - Local routes - Use of GPS - Ability to drive vehicles weighing 1.5 to 5.5 tons Willingness to travel Valid driver’s license required We offer - Base salary + statutory benefits Desired education level: Basic Desired experience level: Intermediate

**Join one of the leading telecommunications companies!** **PRIME MX / AT&T**, a company recognized nationally and internationally, is seeking dynamic, proactive individuals with a passion for sales to join our team as **AT&T Sales Executive**. **Location:** Plaza Carrusel: Blvd Gustavo Diaz Ordaz, 15602, Local 39a, C.P. 22115, Tijuana, Baja California **Benefits:** * Unconditional base salary of $12,626.40 per month * Weekly payment every Friday * Uncapped weekly commissions * Monthly productivity bonuses * Statutory benefits * Exclusive benefits program * Referral bonus for candidates * Medium-term development opportunity **Responsibilities:** * Promote and sell AT&T mobile phone services, data plans, devices, and accessories. * Provide personalized customer service at retail locations or via telephone. * Acquire new customers and retain existing ones. **Requirements:** * Minimum 6 months’ experience in sales, customer service, or retail (telecommunications experience preferred). * Excellent attitude, communication skills, and results orientation. * Minimum education: Completed secondary school (high school diploma preferred). * Availability to work Monday through Sunday, with a weekday day off and rotating shifts. **Prime MX is AT&T’s #1 commercial partner in Mexico, with over 600 branches nationwide—and we’re still growing. We are recognized as a Great Place To Work and Top Company, ensuring a solid work environment with real development opportunities.** ***At Prime MX, we never request money during our recruitment and selection processes. All our processes are completely FREE. If anyone asks you for deposits or payments on behalf of the company, do not trust them and report it immediately to the authorities.*** ***Your safety is our top priority.***

Requirements: - Bachelor's degree in Law (Professional degree mandatory) Responsibilities: - Trademark registration - Privacy notices - Corporate books - Ultimate beneficial owner - Internal labor regulations - Drafting of contracts - Articles of incorporation - VAT and income tax refunds - And others. Position type: Full-time Salary: $10,000.00 - $12,500.00 per month Work location: Onsite employment

Full Job Description At CHANTILLY, we continue to grow and want you to join our team. We are seeking Sales Assistants / Delivery Personnel with a service-oriented attitude, enthusiasm for sales, and experience operating light cargo vehicles. Profile We Are Seeking: Minimum 3 months’ experience operating 3.5- and/or 5-ton vehicles. Valid Class B or E driver’s license. Education: Completed secondary school. Enthusiasm for customer service and fieldwork. Responsibility and commitment. We Offer: Gross base salary: $1,981 per week Additional compensation: $300 per week Commissions Benefits exceeding legal requirements Uniforms provided at no cost Job stability and growth opportunities Are you interested in joining CHANTILLY? Apply by submitting your contact information, and we will gladly schedule an interview with you. Position Type: Full-time Benefits: Eligibility for indefinite-term contract Life insurance Grocery vouchers Work Location: On-site employment

### **Payroll Analyst** **Work Mode:** On-site. La Paz area **Working Hours:** Monday to Friday, 8:00–18:00 hrs. Do you have experience in payroll processing, employee support, and solid knowledge of labor and tax legislation? Join our team and develop your career in a stable environment! ### **Requirements** * Completed bachelor’s degree in Accounting, Business Administration, or related field. * Demonstrable experience in payroll processes. * Proficiency in payroll ERP systems (CONTPAQi is mandatory). * Employee support and payroll clarification handling. * Experience managing high-volume payroll operations. * Advanced Excel skills. * Up-to-date knowledge of: Federal Labor Law (LFT), Income Tax Law (LISR), Mexican Social Security Institute (IMSS), National Workers’ Housing Fund Institute (INFONAVIT), and National Workers’ Consumer Credit Fund (FONACOT); Minimum Wage (SMV), Unit of Measurement and Update (UMA), and Unit of Investment (UMI). * Familiarity with platforms: SUA, IDSE, SIPARE, Virtual Desktop, and REPSE. ### **Responsibilities** * Downloading and validating worked hours (biometric and other methods). * Incident tracking and management. * Preparation of preliminary and final weekly and biweekly payrolls. * Calculation of year-end bonus (aguinaldo), severance payments (finiquitos), settlements (liquidaciones), Special Payroll Tax (ISN), risk premium (prima de riesgo), and Profit-Sharing Bonus (PTU). * Vacation, savings fund, and benefits administration. * Management of food and gasoline vouchers. * Handling and follow-up on payroll clarifications. * Generation, download, and distribution of payroll receipts (PDF and XML). ### **We Offer** * **Salary: $13,000 net monthly** * Food vouchers * Savings fund * Statutory benefits Contact us via this channel or WhatsApp **222 584 9124**

Join TeamMéxico and experience the excitement of sports betting! We are growing and looking for talent to join our Risk and Withdrawals team. Your responsibilities: * Identify risks and unusual operations. * Prepare reports and propose improvements. * Analyze customer activity involving atypical transactions. * Daily deposit review * Chargeback review * SMS execution Requirements: * Currently pursuing a university degree in economics, administration, or related fields. * Prior experience in analysis or administrative functions is desirable. * Attention to detail, sound judgment, and analytical ability. We offer: * The opportunity to join a market-leading company. * A dynamic and continuously innovative work environment. * Genuine professional growth. * Competitive salary + statutory benefits. At TeamMéxico, your talent is our best bet! Position type: Full-time Salary: $10,000.00 – $13,000.00 per month Benefits: * Free parking * Option for an indefinite-term contract Work location: On-site

**SERVICE QUALITY EXECUTIVE.** **Chihuahua, Chih.** At Banorte, we seek unique, strong, and extraordinary talent to drive the country’s transformation and innovation, becoming a key ally for robust growth alongside Mexico. We firmly believe that solidarity, innovation, respect, loyalty, and responsibility together form the perfect formula to become the top team in the financial sector. **Job Objective:** To serve, develop, and maximize the needs of each customer by delivering personalized attention and consistently meeting customer expectations. Each day, you will face **new and exciting challenges** in your role, for which you will be responsible: · Customer service. · Providing information about our products. · Computer operation. · Strong verbal communication skills. · Professional appearance. **Requirements:** · Completed Bachelor’s degree (preferably in Administration, Accounting, International Business, or Finance). · Flexible availability regarding work schedule. · Experience and enthusiasm for customer service. · High sense of responsibility, proactivity, ability to work under pressure, strong verbal communication skills, and proficiency in interpersonal relationships. Click the **Apply** button and don’t miss the opportunity to fully develop your potential. Important note: Although this position is located in **Chihuahua, Chih.**, the initial contact will be made from our Tijuana office, phone number 663. We’ll be delighted to support you throughout the entire process! Employment type: Full-time Salary: $12,700.00 – $13,300.00 per month Benefits: * Salary increases * Discounts and preferential pricing * Major medical expense insurance * Life insurance * Free uniforms * Additional vacation days or paid leave * Grocery vouchers Work location: On-site employment

**We are seeking an Accounting Analyst to cover a temporary absence, requiring a Bachelor’s Degree in Public Accounting (graduated or candidate).** Minimum 3 years of verifiable experience in similar positions. Minimum 3 years of verifiable experience in similar positions. Experience handling foreign currency and imports; knowledge of Inventory and Cost Accounting. Intermediate proficiency in Contpaq Accounting and Payroll, SUA, IDSE, SIPARE, and Finance. • Intermediate Excel. • ERP Competencies: Teamwork • Initiative • High sense of responsibility and commitment • Adaptability to change • Analytical ability and attention to detail. Schedule availability: 9 a.m. to 5 p.m., Monday through Friday; **temporary position for 3 months** We offer: Work flexibility and statutory benefits Position type: Full-time Salary: Starting at $14,000.00 MXN per month Work location: On-site employment