Technical Support Analyst - Systems

Description

Job Summary: We are seeking a Technical Support Analyst to perform equipment maintenance and repair, user support, and device configuration. Key Points: 1. Handling various software and resolving internal issues. 2. Preventive and corrective maintenance of computer equipment. 3. Technical support to users and device configuration. We are a leading company in hardware and paint supplies with over 30 years in the market, and we are currently looking for a Technical Support Analyst. Requirements: Bachelor's degree in Systems, Computer Science, or related field Minimum 1 year of experience Proficiency in various software Knowledge of technical support and internal issue resolution Responsibilities: Perform preventive and corrective maintenance on computer equipment Hardware and software-level computer repairs Technical support to users Configuration of time clock devices Monitoring and maintenance of CCTV systems Quotation and procurement of consumables for equipment Configuration of telephony equipment We Offer: Base salary of $13,000 monthly gross Statutory benefits Food vouchers Direct employment with the company Working hours: Monday to Friday, 8:00 AM – 6:30 PM Work location: Tlalnepantla, State of Mexico IF YOU MEET THE PROFILE AND LIVE WITHIN A 1-HOUR COMMUTE TO THE WORK LOCATION, PLEASE SEND YOUR CV THROUGH THIS CHANNEL . -Requirements- Minimum education: Upper secondary education – Technological High School Diploma Less than 1 year of experience Keywords: analyst, support, apoyo, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, system