




Position Summary: This position focuses on responding to guest repair requests, performing preventive maintenance, and ensuring adherence to service standards. Key Responsibilities: 1. Responding to guest repair requests 2. Preventive maintenance of tools and equipment 3. Ensuring compliance with quality expectations and standards **Additional Information** **Job Number**26055775 **Job Category**Engineering \& Facilities **Location**The St. Regis Punta Mita Resort, Lote H\-4, Punta de Mita, Nayarit, Mexico, 63734 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond to and address guest repair requests. Communicate with guests and customers to resolve maintenance issues. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all shut-off valves for equipment. Maintain appropriate maintenance inventory and request parts and supplies as needed. Record information regarding calls not completed before shift change. Comply with all company safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and obtain required certifications; store flammable materials safely. Ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; protect company property. Greet and acknowledge all guests according to company standards; anticipate their service needs and fulfill them; assist guests with disabilities; and thank guests with genuine appreciation. Ensure compliance with quality expectations and standards. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; listen to and appropriately respond to concerns raised by other employees. Communicate with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds or less without assistance. Climb up and down standard stairs, service ramps, and/or ladders. Stretch above head and below knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors. DESIRABLE QUALIFICATIONS Education: Diploma issued by a technical, trade, or vocational school. Relevant Work Experience: Minimum 2 years of related work experience. Supervisory Experience: Supervisory experience is not required. MANDATORY QUALIFICATIONS License or Certification: Valid driver's license *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* St. Regis Hotels \& Resorts, combining timeless glamour with a forward-thinking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in premier destinations worldwide. Beginning with the debut of the St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains committed to an unconditional level of service that anticipates guest needs—delivered flawlessly by a team of warm hosts who blend classic sophistication with modern sensibility, along with exclusive butler service. We invite you to explore employment opportunities at St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self.


