**Steward Supervisor** ========================= Location: Hyatt Ziva Puerto Vallarta City: Puerto Vallarta, JAL, MX, 48390 Date: Oct 24, 2025 Are you someone who loves constant challenges and challenges? Are you naturally curious and always willing to think outside the box to solve a situation? Do you have a growth mindset and are you looking for a career that grows with you? If so, you could be the talent we are looking for in this position. **Job Description** -------------------------- As a Steward Supervisor, you will be responsible for directly supervising and coordinating the activities of workers involved in preparing and serving food. Your role will include overseeing daily operations, ensuring quality standards are met, and providing exceptional customer service. **Job Functions and Responsibilities** -------------------------------------------- * Supervise and coordinate food preparation, plating, and service for Food and Beverage operations, ensuring quality standards are consistently maintained. * Develop and maintain positive communication with both front-of-house and back-of-house internal staff to foster a supportive, team-oriented work environment. * Assist in training and onboarding new team members, providing guidance and feedback to improve their performance and development. * Supervise and manage inventory levels, place orders as needed, and ensure proper storage of food, equipment, and supplies. * Resolve customer complaints promptly and professionally, always striving to deliver exceptional guest experiences. * Maintain proper hygiene and food safety practices in accordance with local health department regulations and company standards. * Assist in creating and implementing sales promotions, special events, and marketing strategies to increase revenue and customer satisfaction. * Maintain up-to-date knowledge of current industry trends, seasonal menu items, and local competitors to ensure continued success and growth of food and beverage operations. * Complete additional tasks or responsibilities as assigned. **Work Experience** ----------------------- * Requires experience in a variety of work processes through a combination of job-related training and considerable work experience * Generally acts as a leader, coordinating the work of others but not a supervisor * Works independently within established procedures and practices * Has 4 to 5 years of work experience **Competencies** ---------------- Business acumen Advocating for guest needs Self-development Impact Interpersonal skills Functional job knowledge Leadership Problem solving Teamwork and collaboration Accountability**Education** ------------- * High school diploma or equivalent preferred. * A combination of education and experience will be considered. **Certifications** ------------------- * Certifications may be required or preferred. Does this opportunity align with your aspirations? Your time is valuable, and we assure you this process will be worth every second. Feel free to send your resume! All applicants will be evaluated and considered for opportunities at PLAYA without regard to race, color, religion, sex, sexual orientation, age, genetics, gender identity or expression, nationality, or disability. Requisition ID: 16272 **Screen readers cannot read the following map for job searches.** ----------------------------------------------------------------------------- Follow this link to access our Job Search page to search available job openings in a more accessible way. '); // hack to force browser to not cache iframe results, even though URL may be different var \_iframe \= document.getElementById('iframe'); \_iframe.contentWindow.location.href \= \_iframe.src; //]]\>