**COSMORED PUERTO VALLARTA** Company dedicated for over 15 years to providing residential solutions in Internet and cable television services, as well as integrated and comprehensive communication solutions for businesses, hotels, hospitals, universities, and others, equipping them with the latest technologies emerging in the telecommunications market. ***We are seeking:*** **Telephone Customer Service and Technical Support** **Requirements:** * Completed high school diploma * Experience: * Minimum of 6 months to 1 year of experience in customer telephone service positions (call center) or technical support. * Experience in the telecommunications sector or internet service providers. * Ability to work under pressure * Teamwork * Flexible availability **Responsibilities:** * Professionally and empathetically receive and manage incoming customer calls. * Identify and understand the customer's needs, inquiries, or issues. * Accurately and thoroughly record each incident in the system. * Provide telephone technical support. * Forward work orders We offer: Salary * $10,500 to $13,500 * Statutory benefits * Punctuality and attendance bonuses Job type: Full-time, Indefinite term Salary: $10,500.00 \- $13,500.00 per month Work location: On-site position