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Guest Experience Expert
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. Paseo de la Marina Sur 205, Marina Vallarta, 48335 Puerto Vallarta, Jal., Mexico
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Description

**Additional Information** **Job Number**25152414 **Job Category**Rooms & Guest Services Operations **Location**The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico, 48354 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management Our job is not just about making guest check-in or check-out go smoothly. It's also about creating a unique and memorable experience for the guest. Our Guest Experience Experts take initiative to deliver a wide range of services that guide our guests throughout their stay. They are empowered to be on the move and do whatever needs to be done at every moment. Whether performing operational tasks, handling guest requests, completing reports, or sharing highlights about local events and attractions, Guest Experience Experts make these interactions part of the overall guest experience. Regardless of position, there are several fundamental requirements for success (creating a safe work environment, following company guidelines and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and ensuring professional uniform, personal appearance, and communication). Guest Experience Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 10 pounds without assistance). It is essential that Guest Experience Experts consistently perform these tasks (and other reasonable duties assigned) effectively to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education: High school diploma or equivalent certificate from a General Educational Development (GED) program. (General Educational Development, GED). Related Work Experience: No related work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other protected characteristics under applicable law.* At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they become the best version of themselves. To achieve our mission of becoming the leading wellness brand in the hospitality industry, we need passionate and dedicated employees to bring our brand's unique programs to life. We want our employees to embrace their own wellness practices both inside and outside the hotel. You are the ideal Westin candidate if you are passionate, active, proud of how you maintain your well-being, optimistic, and adventurous. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part of** an incredible global team, and **you will become** your best self.

Source:  indeed View original post
Juan García
Indeed · HR

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