Job Summary: We are looking for a Systems Assistant to join our team, providing on-site and remote technical support, performing equipment maintenance, and managing system and network configurations. Key Highlights: 1. Comprehensive technical support for internal users 2. Preventive and corrective equipment maintenance 3. Management of operating systems and local networks **We’re looking for talent like you** Join our team as a **Systems Assistant** **Work location:** Álvaro Obregón Borough, Jardines del Pedregal Neighborhood **Working hours:** Monday to Friday, 9:00 a.m. to 6:30 p.m. **We offer** Net salary of **$10,000** MXN \+ **Statutory benefits** **Responsibilities** * Address and resolve incidents related to hardware, software, networks, and peripherals. * Provide on-site and remote technical support to internal users. * Perform preventive and corrective maintenance on computing equipment (PCs, laptops, printers). * Install and configure operating systems, software applications, and office tools. * Assist with backup management, antivirus deployment, and system updates. * Document incidents and solutions in the system or logbook. * Support installation and configuration of local networks (cabling, IP addressing, network points). * Escalate complex incidents to second-level support when necessary. * Maintain and keep up-to-date the inventory of equipment and licenses. **Requirements** * Technical degree or incomplete/completed bachelor’s degree in Systems, Computer Science, Information Technologies, or related field. * Minimum **6 months to 1 year** of experience in technical support or help desk roles. * Knowledge of operating systems: **Windows 7, 10, and 11**. * Proficiency in **Microsoft Office suite**. * Knowledge of network connectivity (**WiFi, LAN, VPN**). * Experience using remote access tools (AnyDesk, TeamViewer, or similar). * Basic hardware diagnostics skills. * Service-oriented attitude, strong communication skills, and organizational ability. * Ability to work under pressure and handle multiple tickets simultaneously. * Willingness to learn new technologies. **Apply** through this channel or send your updated **CV** to schedule an interview via **WhatsApp** at 5648573314 with Lic. Jonathan Damián. **Text messages only.** Employment type: Full-time Salary: $10,000.00 per month Workplace: On-site employment