At **Grupo Perc**, we are seeking a **Process Assistant** to join our team. We are looking for a person with analytical thinking, a results-oriented mindset, and the ability to document and track processes within management systems. Key Responsibilities: * Develop and update procedures, policies, and process documentation. * Support internal and external quality, environmental, and measurement audits. * Create process flowcharts. * Update performance dashboards for the Processes department. * Track customer complaints, suggestions, and compliments. * Collaborate with various departments for information collection and regulatory compliance. We seek a person with a **service-oriented attitude, organizational skills, strong communication, problem analysis capability, and adaptability to change**. We offer: * A stable employment contract and growth opportunities. * A dynamic and collaborative work environment. * Initial training for role adaptation. * Life insurance.