**We are hiring a Systems Assistant!** **Requirements:** * Age: 24 \- 35 years old. * Education: Technical or Engineering degree in Computer Systems, Information Technology, or related field. * Minimum 2 years of experience in technical support. * Experience with ticketing systems. **Technical knowledge:** * Windows 7, 8, 10, 11, and Windows Server. * Active Directory. * Networking, routers, switches, and basic firewall concepts. * Microsoft Office suite. * Remote support and remote desktop tools. **Responsibilities:** * Provide technical support to users (computers, printers, mobile devices, and software). * Handle and track incident tickets. * Perform preventive and corrective maintenance on equipment. * Administer and monitor basic network operations (connectivity, network devices, internet). * Assist with information security (backups, access control, best practices). * Maintain updated inventory of hardware and software. * Install and configure new equipment. * Support maintenance and operation of internal systems such as R1 and SAP. * Participate in small-scale process improvement and optimization projects. * Promptly report any critical incidents (network outages, email failures, server downtime). **We offer:** * Monthly salary: $12,000 (paid biweekly) * Monthly bonus: $500 * Transportation allowance: $576 * Grocery vouchers: $500 * Statutory benefits * Profit sharing * Once employed under a permanent contract: School supplies assistance, life insurance **Interested candidates must answer the following screening questions to avoid disqualification** Employment type: Full-time, indefinite term Salary: $12,000\.00 \- $13,500\.00 per month Benefits: * Transportation assistance or service * Discounts and preferential pricing * Life insurance * Free uniforms * Grocery vouchers Application question(s): * Do you have experience with Windows 7, 8, 10, 11, and Windows Server? * Which ticketing systems have you used? * How long does your commute to HDI Seguros on San Juan Bosco take? Experience: * Technical support: 2 years (Mandatory) Work location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
