**Position:****General Manager \- Restaurant** ------------------------------------------------- ### **Lead Memorable Gastronomic Experiences** Join a restaurant recognized for its excellence in service and hospitality. We are seeking a **Restaurant Manager** with leadership skills, operational vision, and passion for service—capable of coordinating teams, ensuring high quality standards, and delivering exceptional experiences to every guest. This role is critical to daily operations, customer satisfaction, and team development. **Position Objective** ----------------------- Oversee and supervise the restaurant’s overall operations, ensuring flawless service, outstanding guest experiences, and compliance with quality, service, and business profitability standards. **Key Responsibilities** --------------------------------- * Lead, motivate, and supervise waitstaff, bussers, and hostesses. * Ensure excellence in service under high hospitality standards. * Coordinate opening and closing procedures, dining room setup, order, and cleanliness. * Directly attend to guests, resolve incidents, and ensure their complete satisfaction. * Supervise reservations, table assignments, and optimization of waiting times. * Ensure effective communication among dining room, kitchen, and bar. * Train staff and reinforce service and guest service protocols. * Supervise inventory control, logs, operational reports, and process compliance. * Support continuous improvement of guest experience and operational efficiency. **Requirements** -------------- * **Education:** Completed high school diploma or technical degree in Tourism, Hospitality, or related field. * **Experience:** Minimum 2 years as Restaurant Manager, Dining Room Supervisor, Captain, or Service Supervisor. * Solid knowledge of: + Service and hospitality protocols. + Team management. + Guest service and experience. * Leadership, organization, and assertive communication. * Problem-solving focus and decision-making ability. * Excellent personal presentation. * Flexible availability. **Key Skills** --------------------- * Leadership and team management. * Service and results orientation. * Organizational and operational control. * Empathy, positive attitude, and professionalism. * Ability to work under pressure. **We Offer** ------------- * **Base Salary:** $12,000 monthly. * Highly competitive weekly tips. * Monthly performance bonus. * Statutory benefits starting from the third week. * Genuine professional growth within the restaurant. * Professional, respectful, and high-level work environment. **Apply Now!** --------------- If you enjoy leading teams, creating memorable experiences, and growing professionally in the restaurant industry, **send your CV and join one of Puebla’s most renowned restaurants.**