Operations Coordinator

Description

**Operations Coordinator (Customer service, service coordination, etc.)** **San Juan del Río, Qro.** **REQUIREMENTS** · Age: 20 to 40 years old · Gender: Unrestricted · Academic background: Completed high school · Must reside near the area · Preferred professional experience: 1 to 2 years in telephone customer service, general customer service, and/or administrative assistant roles. · Availability to rotate shifts Knowledge · Logistics and transportation · Information and communication technologies · Proficiency in digital applications is mandatory (web browsers, Google Workspace, instant messaging) · Geographic and metropolitan area of the city and state · Enterprise Resource Planning (ERP) systems Competencies and skills · Assertive communication · Results orientation · Teamwork · Service-oriented attitude · Leadership · Sense of urgency Responsibilities · Customer service · Address the needs and requirements of personnel under supervision · Coordinate, monitor, support, and track services contracted by clients and tow truck operators · Prepare and manage invoices with the “Carta Porte” addendum · Staff supervision · Manage billing on portals · Cash handling · Provide support to all administrative staff in their respective duties Work schedule: Rotating shifts: 24 hours on / 48 hours off. Workplace: Av. Zacatecas \#41, Col. México, San Juan del Río, Qro. Jilotepec, State of Mexico **WE OFFER** · Initial weekly salary: $2,676\.80 · Statutory benefits · Indefinite-term employment contract · Ongoing training · Free uniforms Job type: Full-time Salary: Starting at $2,676\.80 per week Benefits: * Option for an indefinite-term contract * Free uniforms Experience: * Customer service: 1 year (Preferred) Workplace: On-site employment