Job Summary: Design and implement MPS solution architectures, manage printing platforms, and diagnose software incidents to optimize services. Key Highlights: 1. Collaborative work with specialized teams 2. Continuous training 3. Top-tier customer service We develop strategic projects tailored to each client, integrating innovative solutions powered by artificial intelligence to automate processes, optimize print services, and enhance intelligent data capture, recognition, and authentication—all backed by top-tier customer service designed to resolve any requirement efficiently and excellently. **MPS Solutions Engineer** Design and implement MPS (Monitoring and Accounting) solution architectures **Requirements** * Experience in Managed Print Services (MPS), IT; Desired experience with NDD, PaperCut or other MPS platforms * Desired knowledge: MPS, Operating Systems, Basic Networking, Cybersecurity (Basic) **Responsibilities** * Design and implement MPS (Monitoring and Accounting) solution architectures * Manage Managed Print Services platforms (meters, consumables, and alerts) * Integrate managed print services solutions with client systems (ERP, Active Directory, Email, and Cloud) * Diagnose and resolve Level 2 (software) incidents * Track and document internal and external tickets in compliance with the organization’s SLAs **What We Offer?** * Statutory benefits * Savings fund * 30-day bonus * Training * Collaborative work with specialized teams. * Work location: Interlomas, Huixquilucan. * Working schedule: Monday to Friday, occasional Saturdays, on-site format. If interested, please contact us or send your CV. Employment type: Full-time Salary: $12,000.00 per month Benefits: * Savings fund * Option for an indefinite-term contract * Discounted cafeteria service Workplace: On-site employment