Technical Support Executive

Description

Job Summary: We are seeking a Technical Support Executive to provide technical support services, install hardware and software, handle incidents, and perform equipment maintenance. Key Highlights: 1. Being part of a solid and industry-leading institution 2. Extensive experience and support in employee development 3. Opportunities for professional growth Are you looking for stability and the chance to join a solid institution? Caja Popular Mexicana, a leading savings and credit cooperative in the sector, invites you to apply for our opening: **TECHNICAL SUPPORT EXECUTIVE** If you accept this challenge, we offer: * Attractive monthly salary. * Direct employment contract with Caja Popular Mexicana * Statutory and above-statutory benefits * Attendance bonus * Punctuality bonus * Productivity bonus * Grocery vouchers * Savings fund * Life insurance * Major Medical Expense Insurance. * And much more! **Your primary responsibilities will include:** * Providing technical support services to branches and local offices according to established service levels and standards. * Installing and configuring hardware and software. * Handling incidents and advising users of information technologies, ensuring appropriate support is delivered to guarantee optimal operation of institutional equipment and applications. * Performing preventive and corrective maintenance on equipment and/or systems. **What do you need to apply?** * Completed Bachelor’s degree or Engineering degree with official graduation certificate. * Knowledge of Windows versions, hardware maintenance, software, and telecommunications. * 1–2 years of verifiable experience in technical support. * Willingness to travel to various branches both within and outside the city. **Why work at Caja Popular Mexicana?** You will become part of an institution with over 70 years of experience, which values and supports its employees’ development through stability, competitive benefits, and growth opportunities. Apply now—we look forward to welcoming you!