### **Who are we?** At **CONSERVA**, we are a financial institution with a social focus, dedicated to promoting the economic development of individuals through accessible and responsible credit products. We promote financial inclusion and the sustainable growth of our communities with commitment, transparency, and a human-centered approach. ### **Position Description:** We are seeking an **Information Technology (IT) Intern** responsible for providing technical support to staff, ensuring the proper operation of equipment, systems, and institutional networks. ### **Main Responsibilities:** * Provide technical support and respond to incidents. * Perform preventive and corrective maintenance on equipment. * Install and update hardware, software, and peripherals. * Assist in basic network configuration and system backups. * Document and track incidents in the **Service Desk** system. * Train users on the use of systems and technological tools. * Collaborate in field activities and institutional projects. ### **Requirements:** * Education: Technical degree or Bachelor's in Systems, Computer Science, Information Technology, or related field. * Knowledge of installation and configuration of hardware, software, networks, and peripherals. * Must reside in Mérida. * Service-oriented attitude, organized, and able to work in a team. ### **We Offer:** * Competitive salary. * Statutory benefits and **additional benefits** (life insurance, educational assistance, scholarships, half-day off on birthday, among others). * Opportunities for professional development. * Excellent work environment with a human-centered approach. **At CONSERVA, we believe in people who contribute and talent that transforms.** If you meet the profile and are looking for an opportunity to grow professionally, **send us your application and become part of a team driving community development and well-being.**