




Join Totalplay’s team as a FIELD COLLECTIONS MANAGER and become part of this great family. WE OFFER: Base salary: $11,000 monthly Performance bonus of up to $10,000 additional Statutory benefits Excellent work environment Opportunity for professional development Fuel card REQUIREMENTS: * Minimum 6 months’ experience in collections and fieldwork * No restrictions regarding travel or working hours * Negotiation skills * Valid driver’s license required RESPONSIBILITIES: Conduct field collections for assigned accounts; complete physical and/or digital visit forms; and record the results of collection activities in the collections system. Meet the daily quota of home visits, as well as productivity, quality, and human resources targets. Negotiate with customers by offering payment alternatives and possible exit programs that enable them to regularize their account, reactivate service, or recover equipment. Identify alternative scheduling options and contact methods to locate customers, their relatives, or third parties—ensuring successful visits. Verify and obtain updated contact information to reach customers.


