We are looking for a "Sales and Customer Service Manager" **Job Functions:** \-Administer, control and update information. \- Enter customer orders and track invoices. \- Prepare and send shipping schedules, production planning, and special order tracking. \- Manage and send weekly reports. \- Monitor warehouse notifications. \- Develop and present performance indicators. \- Track deviations in customer service response times. \- Generate customer and potential customer databases. \- Handle incoming calls from potential customers through to sending quotations, product catalogs, and sales terms. \- Conduct weekly customer follow-up calls. \- Provide professional, prompt, and friendly service to assigned customers. \- Ensure customers receive their products in the requested quantities on time. **Requirements:** \- Degree in Industrial Engineering or Logistics. \- 2 or more years of experience in a similar role. \- Advanced Excel proficiency required (skills test will be administered). \- Strong data entry and analysis skills. \- Customer service experience. **We Offer:** \- Weekly payments \- Punctuality bonus \- Attendance bonus \- Grocery vouchers \- Savings fund \- Statutory benefits from day one Work Location: Parque Industrial Resurrección APPLY NOW AND JOIN OUR TEAM! Employment Type: Indefinite term Salary: $12,000.00 \- $14,000.00 per month Benefits: * Savings fund * Option for indefinite contract * Life insurance * Free uniforms * Grocery vouchers Workplace: On-site