Position Summary: Comprehensive coordination of foreign trade operations—from shipments through regulatory compliance and customer service—with the objective of process optimization. Key Highlights: 1. Coordination of maritime, air, and land import/export operations. 2. Ensuring regulatory compliance and information quality in foreign trade. 3. Implementation of continuous improvements to optimize time and resources. Description and details of responsibilities: * Coordination of import/export of maritime, air, and land shipments * Notification of shipments to customs brokerage agencies * Confirmation of goods classification * Coordination of pre-arrival documentation * Generation of IMMEX program operational documentation under Annex 24 * Requesting freight quotations * Freight coordination * Monitoring of customs-to-plant (or other) freight placement * Daily operations reporting * Customer service via email and telephone * Notification of regulatory changes in foreign trade to customers * Ensuring timely shipment clearance follow-up to avoid delay-related costs * Ensuring regulatory compliance of operations to prevent penalties for non-compliance * Ensuring accuracy and reliability of information provided to customers to maintain service quality * Seeking to implement continuous process improvements to optimize time and resources. Experience and Requirements: * Degree in foreign trade and customs, international business, or related field * Minimum +2 years of experience in a similar position (PREFERRED) * Knowledge of Annex 24 and the IMMEX program * Proficiency in customs systems * Organized with ability to multitask * Analytical * Proactive * Strong communication skills * English proficiency: 60% Benefits: * Savings fund * Cafeteria * Savings fund * Medical expense insurance * Guaranteed profit-sharing * Benefits in accordance with the Federal Labor Law (LFT) **Number of vacancies** 1 **Department** Import/Export **Employment type** Permanent **Work modality** On-site **Shift** Day shift **Work schedule** Full-time **Working hours** Full-time **Education** Professional degree **English** Spoken: Advanced, Written: Advanced **Willingness to travel** No