PAQUETEXPRESS National leading company in the logistics industry with the highest coverage and growth rate in the country, is looking for the best talent. We invite you to become part of our great team as: "IN HOUSE SUPERVISOR ZP" Work location: Av Antonio Pariente Algarin 148, Las Torres, Tuxtla Gutierrez, Chiapas. REQUIREMENTS: * Experience: 2 years in supervision, warehouse, inventory or similar position. * Completed bachelor's degree in Business Administration, Industrial Engineering or related field. WE OFFER: Direct company contract! Monthly income up to $17358\.75 composed as follows: * Salary $16008\.75 bankable free income * Food vouchers $1,350 * Life insurance * Dental service * Funeral expense assistance * Uniform and personal protective equipment * Christmas bonus above legal requirement * Profit sharing above legal requirement Additional benefits: * Annual salary increase above legal minimum * Savings fund with annual returns and one-month salary loan * Financial services with preferential loans, payroll advances and debt substitutions * Credit available to purchase major medical expense insurance at preferential rates * Credit available for eyeglasses * Preferential automobile insurance policy with 45% to 50% discount compared to market price * 50% discount on personal shipments * Professional development training through digital platform * Opportunity for professional growth through our Corporate University * Vacation bonus of 50% starting from the 5th year, increasing by 15% every 5 years * 3 paid days off during Holy Week (include in posting where applicable) * Children's participation in school supplies contests * Children's participation in Christmas contests and prize awards * Participation in Mexican Revolution contest with cash prizes RESPONSIBILITIES: Supervise and ensure that the work team fully collects client proof-of-receipt requirements and review digitization with branch. (Daily activity) (20%) 2\. Provide customer service through site visits, following up on operational and service issues we provide. (Daily activity) (20%) 3\. Prepare and ensure compliance with meeting minutes, agreements, and corrective actions. (As needed) (20%) 4\. Supervise compliance with the Merchandise Acceptance Policy (MAP). (Daily activity) (20%) 5\. Manage requests for purchase, replacement, and/or repair of tools necessary for operational tasks and ensure corporate image of Paquetexpress furniture within client facilities. (Daily activity) (20%) 6\. Supervise and follow up on employee complaints reported by clients to the quality department, providing responses using the corresponding root cause analysis format. (Daily activity) 7\. Supervise root cause analyses of incidents attributed to assigned clients. (Daily activity) 8\. Supervise action plans for incidents related to assigned clients. (Daily activity) 9\. Prepare reports and tracking for delayed inventories and problematic tracking numbers. (Daily activity) 10\. Identify and correct operational opportunities that allow maintaining volume, development, shipment increases, and account budget. (As requested) 11\. Perform root cause analysis and closely monitor results of monthly surveys conducted by the quality department. (Monthly activity) SCHEDULE: Full time. Day off: Sunday. OUR COMPANY IS INCLUSIVE, RESPECTS DIVERSITY AND DOES NOT DISCRIMINATE IN ANY WAY. S O C I A L L Y R E S P O N S I B L E C O M P A N Y G r e a t P l a c e t o W o r k C E R T I F I C A T I O N We look forward to meeting you. Apply through this channel to continue. Good luck in your process!