### **Company Description** At Intuitive, we are united behind our mission: we believe that minimally invasive care is life\-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic\-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long\-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. ### **Job Description** **Primary Function of Position** As Intuitive’s da Vinci® Surgical System and other medical devices become adopted by an increasing population of hospitals, surgeons and patients, we are building a focused team to drive reliability, quality, and safety to ever\-better levels. This focus applies to product in use, product in manufacturing, and product in design. Help us powerfully drive our quality mission in our young and growing company by bringing your hands\-on experience in solving tough engineering problems, your fascination with complex electro\-mechanical devices, and your passion for the best practices to design, monitor, and improve product and process. Intuitive seeks a strong technical contributor who can review and process escalation activities, review, and update risk management file documents, and identify key opportunities for product improvement. You will not abide “process red tape”, instead passionately seeking the most efficient way to build in product quality. **Essential Job Duties** 90% Risk Management document support, 10% quality advocacy and project management. * Risk Management + Participate in Risk Analyses for new and existing products, including review of both hardware and software. + Using data from Post Market reviews, update risk documentation as needed, following confirmations with Project QEs and Design Engineering. + Work with Design Engineering to maintain tracing of risk to requirement to test. + Work with Manufacturing Engineering on process risk documents + Participate in review of technical and quality information for regulatory submissions. * Quality Process Improvements + As needed, participate in Quality process improvement projects (CAPA, Process NonConformance, Quality Plans, other process improvements) ### **Qualifications** **Required Skills and Experience** * Able to navigate quality and compliance system with minimal oversight on individual projects. * Basic knowledge of CFR 21 820/ ISO 13485 requirements for making process or design changes. * Understands product risks, able to work with design and quality engineers to update risk documents. * Understands Design Controls, Change Controls, Product, and Engineering Processes. * Uses data to quantitatively communicate problem or issue. * Basic functionality in PowerPoint * Understands typical Excel data analysis operations (bonus for Vlookup, Pivot table and pivot chart functions). * Works with Peers to understand and document issues. * Operates with minimal oversight for basic problems or assignments, and escalates appropriately for issues requiring clarification. **Required Education and Training** * English Level: High (Good writing and speaking skills in English) * Education: Bachelor degree in electrical, mechanical or system engineering, life sciences, mathematics, or physics. Advanced degree is a bonus. **Working Conditions** * No special physical requirements. * Onsite. Travel not to exceed 10%. **Preferred Skills and Experience** * Preferred: + 1 to 3years of working experience in a medical device company + Experience with Agile/ACCS, TrackWise, or other electronic documentation systems (desired) + Participation in internal / external audits conducted + Aware of SPC \& Six Sigma methodology and tools (e.g. uses DMAIC process and basic tools such as 5 Why's, control charts, fishbone diagram). * Personality Requirements * Able to cope with changes and uncertainties; and handle associated risks comfortably. * Ask questions and don’t stop at the first answer. Analyze deeply to ensure the solution is the most effective solution. * Brings unpleasant facts to discussion, does not hold back information. * Driven by results. Fully supports team decision, even if he/she disagrees with the decision. * Enjoys working hard and learning when opportunities arise. * Gives credit to others for success, and does not blame others for his/her mistakes. Doesn’t misrepresent him/herself for personal gain or protection. * Listens and respects others. Demonstrates constructive work relationship with others in the organization. * Offers suggestions for doing things differently, brings measurable evidence to support each decision. Able to breakdown complex issues into simplified task. * Sets priority and manages time wisely, capable of identifying the critical issues from the trivial issues. Sets individual goals aligning with the team goal. * Understands that the real success is the success of the whole team. ### **Additional Information** Intuitive is an equal employment opportunity employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit any form of discrimination and harassment, regardless of race, sex, pregnancy status, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information, or any other protected condition under applicable federal, state, or local laws. **U.S. Export Control Notice:** In accordance with U.S. Export Administration Regulations (15 CFR §743\.13(b)), certain positions at Intuitive Surgical may be subject to U.S. export controls for candidates who are nationals of countries currently under embargo or sanctions. Certain information you provide as part of the application will be used to determine whether Intuitive Surgical will need (i) to obtain an export license from the U.S. government on your behalf (note: the license application process may take between 3 and over 6 months) or (ii) to implement a Technology Control Plan (“TCP”) (note: this step typically adds 2 weeks to the hiring process). For any position at Intuitive subject to export controls, final offers are contingent upon obtaining an approved export license and/or execution of a TCP before the candidate’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably hinder the hiring need. If applicable, candidates will be notified and instructed regarding any related requirements. **Shift:** Day