Systems Coordinator

Description

Position Summary: This position involves the installation, configuration, administration, maintenance, and repair of computer networks, workstations, hardware, and software, as well as providing technical support and user training. Key Responsibilities: 1. Installation and maintenance of computer networks and systems. 2. Technical support and user training on systems and security. 3. Resolution of hardware, software, and network issues. **Additional Information** **Job Number**26057747 **Job Category**Information Technology **Location**Zadun Los Cabos a Ritz\-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico, 23403 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Install, configure, administer, maintain, test, evaluate, and repair computer networks, workstations, server support systems, compatible hardware and software, user accounts, computer rooms, and telephone rooms. Train and instruct users on proper usage and security of all systems. Troubleshoot, repair, and resolve technical issues or matters related to hardware and software, Local Area Network (LAN), Wide Area Network (WAN), and Internet. Respond to program error messages. Provide support for network communication systems as well as technical advice. Escalate major issues to vendors or technicians. Analyze, recommend, and implement process improvements. Consult with others to assess, analyze, and resolve IT needs and system requirements. Inspect, evaluate, and diagnose computer equipment and systems. Plan and coordinate installations of IT-related equipment, as well as relocations, acquisitions, modifications, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space across the entire network. Maintain an accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backups are secured in a fireproof safe. Comply with all company policies and procedures, and report accidents, injuries, and unsafe working conditions to management. Maintain confidentiality of proprietary information and protect company assets. Address guest service needs; assist other employees. Communicate with others using clear and professional language; answer telephones using proper protocol. Serve as a role model and the first point of contact for the "Fair Treatment Guarantee and Open Door Policy" process. Cultivate and maintain positive working relationships with others; support the team in achieving common goals. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational effectiveness, productivity, quality, safety, and/or cost savings. Move, lift, carry, push, pull, and place objects weighing 50 pounds or less without assistance. Stand, sit, or walk for extended periods of time. Enter and locate information using computers or point-of-sale (POS) systems. Climb regular stairs and ramps. Perform other reasonable job duties as requested by supervisors. DESIRABLE QUALIFICATIONS Education: Diploma from a technical, trade, or vocational school. Relevant Work Experience: Minimum two years of relevant work experience. Supervisory Experience: Supervisory experience is not required. License or Certification: None *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* With more than 100 award-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create such exceptional experiences that guests remember them long after they have departed. We aim to attract the world’s best hospitality professionals to create lasting memories, believing that everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the global standard for exceptional, personalized luxury service and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz\-Carlton’s “Gold Standards” are upheld with kindness and attention every day. The Gold Standards form the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and our belief that culture drives success, The Ritz\-Carlton has earned its reputation as a world-leading luxury hospitality brand. As part of the team, you will learn and apply the Gold Standards—including the Employee Promise, the Credo, and the Service Values. Additionally, we promise to provide you with the opportunity to take pride in your work and your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.