Baja California Sur Program & Project Management Job Listings

ASSISTANT HOUSEKEEPING MANAGER PGC (37710)65089613772931120

Indeed

ASSISTANT HOUSEKEEPING MANAGER PGC (37710)

***“The world is yours with Meliá”*** Discover a boundless path at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work across multiple countries and become part of our extensive global family. **Discover some of the benefits we offer:** * **My MeliáRewards:** Join our exclusive loyalty programme and enjoy unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. **Job Mission:** Support the Housekeeping Manager in all administrative and operational responsibilities. This includes ensuring guest rooms and public areas meet hotel standards, managing inventories and supplies, implementing cleaning procedures, and coordinating with other departments. **What will you do?** * Ensure adequate coverage and supervision of cleaning sections at all times. * Ensure all guest rooms are prepared and inspected according to cleaning standards. * Assist the Housekeeping Manager in the daily supervision of housekeeping staff. * Assign tasks and supervise the work of housekeepers or cleaners. * Manage personnel under your responsibility and assign the daily workload accordingly. * Implement relevant Housekeeping cleaning procedures. * Be responsible for and ensure training of new hires. * Ensure all procedures for handling and managing linens and uniforms are respected. * Ensure appropriate stock levels for optimal functioning of the housekeeping department and arrange replenishments accordingly. * Regularly review the night shift cleaning schedule. * Share daily activity highlights with the Housekeeping Manager, including internal and external customer incidents. * Assist the Housekeeping Manager in fulfilling administrative responsibilities. * Support and participate in talent identification within your department. * Identify high-potential staff and actively contribute to team and trainee development (if applicable). * Be familiar with Human Resources development plans and tools—and encourage their use (Meliá Home, Meliá Escucha E\-Meliá, development plans, Inspiring Opportunities, Graduates Programs, Code of Ethics, etc.). **What are we looking for?** 1 year in a similar position in the hospitality sector. + Knowledge of hotel operations. + Organisational and planning skills. + Knowledge of hygiene regulations and standards. + Skills in handling complaints and claims. + Budget and cost management skills. + Service orientation. + Proactivity. + 1 year in a similar position in the hospitality sector. **At Meliá, we are all VIP** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by leadership commitment and the principles set out in our Human Resources policies. Furthermore, we value spreading throughout our entire workforce a corporate culture committed to effective equality, and raising awareness of the need for joint and global action.* *We strengthen our commitment to* ***equality and diversity****, avoiding any form of discrimination—particularly based on disability, race, religion, gender or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company****.* *In addition, we advocate for the sustainable growth of our sector through a socially responsible human team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****”. Thanks to all our collaborators, we make it possible.* To protect you and prevent fraud during recruitment processes, we invite you to consult our recommendations on the "**Protect your application**" page. If you want to be “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Indeed

Spa Supervisor

**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda\-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.” Be a part of something truly special! Join the dream team of Four Seasons Cabo San Lucas at Cabo Del Sol as **Spa Supervisor** . On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor, ideally located between Cabo San Lucas and San José del Cabo. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda\-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.” This ultra\-luxury ocean\-front resort will include 96 beautifully appointed guestrooms and 61 Residences, Amenities will include three restaurants, five bars, three pools, an open\-air fitness center designed by celebrity trainer Harley Pasternak, Spa with ten treatment rooms and relaxation oasis, and The Clubhouse. The Clubhouse is perched above the resort with sweeping Ocean views, and it is being designed as THE place to host spectacular weddings and events for up to 250 people. It will feature and event lawn for ceremonies, an indoor/outdoor ballroom, living room space for entertaining, and a bridal suite. **The role of the Spa Supervisor** The Spa Supervisor will assist the receptions to coordinate, supervise and successfully complete all related with Spa Front operations. The individual will be also responsible for supervising and accomplish the new cleaning standards policies in Spa, Spa rooms, wet areas, Fitness Pool and coordinate all room assignments, special guest preference with the Housekeeping, F\&B, Reservation, PBX, Engineering and other departments to active maximum customer satisfaction and comply with all Four Seasons policies. **Knowledge and Skills** * Has 2 to 3 years of relevant experience in the Health Club, \& Spa * Possesses aptitude, management skills, excellent relationship with colleague’s and upward mobility. * The candidate must be an optimal contact for our guests. * Possesses excellent English, math and psychometric abilities. * Possess experience using Microsoft Office, Opera, Book4time, Birchstreet and Abhrilsoft * Reading, writing and oral proficiency in the English language. * Outgoing personality and at ease with customers. **Master Your Craft:** * Is actively involved in the new cleaning protocols, training of therapists, standard testing and product knowledge training of all Spa, sports center Staff. * Ensures the department is kept in an organized manner in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals; promotes harmony between all departments. * Assists the Department Head \& Spa Assistant Manager in motivating and developing a skilled team, leads by example and instills a culture of continuous learning and improvement among employees; actively participates in Employee Relations activities and programs. Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule * Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals. * Assist the Department Head \& Spa Assistant Spa Manager in preparing annual plans, forecasts and managing expenses to meet departmental budgetary goals * Represents the Department Head \& Spa Assistant Manager in his/her absence. * Ensures the spa, sports center follow the standard procedures stablished by the hotel. In charge to maintain all inventories for the spa, sports center and/or KFAS. To place Purchase Orders for the department accordingly. * Track and develop statistical reports for the Spa. Such as turn away reports, treatment occupancy (usage), peak periods, revenue per therapist, revenue per occupied room, number of massages per therapist, treatment statistics. * Assist the Department Head \& Spa Assistant Manager in overseeing the maintenance of the Spa, \& Sports Center areas Assist the Department Head \& Spa Assistant Manager in developing all operation manuals for the Spa, Sports Center function and implement training programs to ensure the growth of the Spa \& Sports Center staff. * Assist the Department Head \& Spa Assistant Manager for the day\-to\-day operations of the Spa \& Health Club department. Trains, schedules, monitors employee performance, discipline and completes payrolls for all personnel in the department with the assistance and guidance of Department Head Monitors the housekeeping standards and mechanical effectiveness of all facilities, report deficiencies as they occur and follows\-up Monitors operating expenses and guest supplies for the department and generates necessary purchase requisitions for a smooth operation of the Spa. * Ensures all Sports center equipment is functioning properly without causing any inconvenience to guests and members. All operational \& guest supplies are well stocked for a smooth functioning of the department. Keep a healthy environment for all team members. To communicate accordingly with the department head and Assistant Spa Manager. Maintains an organized administration of departmental and personnel records, including rostering and leave planning. Ensures employees adhere to the code of conduct and grooming \& hygiene standards as specified in the employee handbook. **What to Expect:** * Be part of a caring team with a family spirit * Have opportunities to build a successful career with global potential * Work in a diverse and challenging environment and engage with the leadership team * Be recognized for your accomplishments **About Four Seasons Hotels \& Resorts:** Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single\-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping. **Service Culture** Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. **What it is Like to Work for Four Seasons Hotels \& Resorts:** At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free! Learn more by visiting us at: Company Site: www.fourseasons.com Our Careers: Four Seasons Careers (myworkdayjobs.com) LinkedIn: https://www.linkedin.com/company/four\-seasons\-hotels\-and\-resorts Facebook: https://www.facebook.com/FourSeasonsJobs Twitter: https://twitter.com/FourSeasonsJobs We look forward to receiving your application! **\*\*\*\*\*\*Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an** **interview.\*\*\*\*\*\***

Av. Leona Vicario 13, Downtown, Juárez, 23469 Cabo San Lucas, B.C.S., Mexico

Indeed

Mgr-In Room Dining

**Additional Information** **Job Number**25200709 **Job Category**Food and Beverage \& Culinary **Location**Solaz a Luxury Collection Resort Los Cabos, KM 18\.5 Carretera Transpeninsular CSL\-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico, 23405 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR * 2\-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. **CORE WORK ACTIVITIES** **Managing Day\-to\-Day Operations** * Supervises and manages employees. Manages all day\-to\-day operations. Understands employee positions well enough to perform duties in employees' absence. * Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. * Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. **Leading Food and Beverage Team** * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Ensures and maintains the productivity level of employees. * Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. * Ensures compliance with all food \& beverage policies, standards and procedures by training, supervising, follow\-up and hands on management. * Ensures compliance with all applicable laws and regulations. * Ensures compliance with food handling and sanitation standards. * Ensures staff understands local, state and Federal liquor laws. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. * Establishes guidelines so employees understand expectations and parameters. * Monitors alcohol beverage service in compliance with local laws. **Ensuring Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Manages day\-to\-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. * Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. * Empowers employees to provide excellent customer service. * Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. * Handles guest problems and complaints. * Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. * Ensures corrective action is taken to continuously improve service results. * Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. * Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment \& invitation to return). **Managing and Conducting Human Resource Activities** * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. * Ensures employees are treated fairly and equitably. Strives to improve employee retention. * Ensures employees receive on\-going training to understand guest expectations. * Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. * Strives to improve service performance. * Ensures recognition is taking place across areas of responsibility. **Additional Responsibilities** * Provides information to supervisors, co\-workers, and subordinates by telephone, in written form, e\-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Assists servers and hosts on the floor during meal periods and high demand times. * Recognizes good quality products and presentations. * Supervises daily shift operations in absence of Assistant Restaurant Manager. * Oversees the financial aspects of the department including purchasing and payment of invoices. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* The Luxury Collection Hotels \& Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

México 1 1, San José Viejo, 23437 San José del Cabo, B.C.S., Mexico

Indeed

Office Assistant

***Office Assistant @ OIP Mexico*** **Details:** * **Location:**  San José del Cabo,  Mexico (on‑site, in\-person) * **Employment Type:**  Full‑time, Permanent * **Salary:** MXN 15,000 \- MXN 18,000 per month * **Benefits:** Paid vacations and other statutory benefits **Key Responsibilities:** * Serve as the friendly “first point of contact” for visitors, callers, and internal teams, ensuring every interaction reflects the company’s welcoming culture. * Keep the office running smoothly by overseeing day‑to‑day operations, managing supplies, updating company calendars, and maintaining an organized, tidy workspace. * Facilitate seamless communication across departments by drafting, editing, and sending group chats, memos, and other internal materials. * Support the team’s productivity by handling travel logistics, accommodation bookings, and itinerary planning with meticulous attention to detail. * Assist with a variety of light‑weight accounting and bookkeeping tasks—such as entering purchase orders, bills, estimates, and invoices. * Contribute to special projects, events, and company initiatives, offering creative ideas and reliable execution to enhance overall team morale. * Continuously look for opportunities to improve office workflows, suggest new tools or processes, and champion a culture of efficiency and positivity. * Organize and maintain sample room inventory. * Manage sample shipments via DHL, UPS, FedEx or other courier services. **Required Qualifications**: * **Language:** Native‑level English proficiency * **Experience:** 1\-2 years of office administration or similar role * **Skills:** Google Workspace, MS Office (Word, Excel, PowerPoint), email/calendar management, basic bookkeeping (e.g., QuickBooks Online or similar) * **Education:** High school diploma; associate degree or higher in Business Administration, Accounting, or related field preferred * **Personal Traits:** Organized, proactive, strong communication, ability to multitask and prioritize **Preferred Attributes:** * Prior exposure to accounting or finance support * Ability to accurately input data and maintain organized digital filing systems * Excellent verbal and written communication * Ability to work independently and as part of a collaborative team Job Type: Full\-time Pay: $15,000\.00 \- $18,000\.00 per month Education: * High school or equivalent (Required) Experience: * Office Assistant: 1 year (Required) Language: * English (Required) Work Location: In person

Margarita Maza de Juárez 956, Centro, 23400 San José del Cabo, B.C.S., Mexico

$MXN 15,000-18,000/year

Project Manager - Weddings, Conventions, Events64525368905474124

Indeed

Project Manager - Weddings, Conventions, Events

Company dedicated to the production of audiovisual events is seeking **Project Manager** **Responsibilities:** · Understand internal processes of the department. · Manage setup and execution timelines for events. · Participate in the creative process and manage client expectations. · Handle production and logistics documentation from planning through event closure. · Conduct pre-production meetings and manage personnel lists. **Requirements:** · At least 2 years of experience in audiovisual production or related field. · Completed bachelor's degree or engineering program. · English proficiency (80%\-100%). · Ability to work in a hotel or convention center environment. · Availability to travel. **Competencies:** · Leadership · Teamwork · Communication · Attention to detail · Results-oriented · Organization · Service attitude **We Offer:** · 100% salaried payroll. · Savings fund · Savings account · Life insurance If you meet the requirements and are interested in joining our team, we look forward to your application! Job type: Full-time Salary: $1\.00 per month Benefits: * Salary increases * Savings account * Gym discount * Option for indefinite contract * Referral program * Life insurance * Company phone * Free uniforms Work location: On-site employment

Coronado 412, Centro, 23400 San José del Cabo, B.C.S., Mexico

$MXN 1/hour

Assistant Cost Manager - Hospitality Construction Project, Cabo San Lucas64337312641921125

Indeed

Assistant Cost Manager - Hospitality Construction Project, Cabo San Lucas

**Company Description** Turner \& Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority\-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner \& Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com **Job Description** Our team is dynamic, innovative and client\-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. Working with Cost Manager to manage commercial aspects of projects in several sectors. Responsible for support and assistance to manage budget and to control project costs. Involved throughout but more heavily during estimation points and procurement phase. Also involved with change control during execution. Responsibilities include but are not limited to: * Prepare estimations according to all design phase. * Monitor, control and prepare Valuations * Participate to value engineering sessions * Prepare and analyse change orders * Develop the primary project budget * Develop progress measurement criteria with vendors * Collect cost market data * Support quotation process responding to the questions of services/materials proponents * Produce cash flow forecasts for internal and client purposes * Quantify materials and labour for all phases of a project. * Prepare Cost benefit analysis * Review project budget after design packages issuance by the technical team * Collaborate with the creation of the recommendation report * Participate in the weekly project and departmental meetings * Issue weekly progress reports on project costs including forecasting reimbursable expenses **Qualifications** * Degree\-qualified or equivalent in Quantity Surveyor, Engineering, Architecture. * Minimum 5 years of experience in similar roles. * Knowledge and understanding of the component parts of a project and overall construction costs * Ability to analyses and interpret commercial and technical project documentation * Ability to use a range of IT packages including Microsoft Office * Exceptional relationship building skills * Self\-motivated and proactive * Commercial awareness and understanding of the Construction process * Excellent communication skills, both oral \& written * Negotiation skills and ability to apply those skills internally, externally \& with our supply chain. * Positive attitude at all times and the ability to integrate and play active part in the Construction Team * Good organizational skills and the ability to priorities to meet deadlines * Keen to pursue personal development needs and maintain up\-to\-date knowledge * Working towards RICS membership or recently chartered * Conversant in all aspects of quantity surveying * Experience in utilizing software systems e.g. CostX, CATO, BIM Measure * Experience in utilizing Excel advance level * Experience in utilizing AutoCAD. * Fluent in English, written and spoken. **Additional Information** *Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.* *We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work\-life balance.* *Turner \& Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.* *Turner \& Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application.* *\#LI\-PL1* *Please find out more about us at* *www.turnerandtownsend.com/* *It is strictly against Turner \& Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner \& Townsend will ask candidates to pay a fee at any time.* *Any unsolicited resumes/CVs submitted through our website or to Turner \& Townsend personal e\-mail accounts, are considered property of Turner \& Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner \& Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.* Join our social media conversations for more information about Turner \& Townsend and our exciting future projects: Twitter Instagram LinkedIn Join our social media conversations for more information about Turner \& Townsend and our exciting future projects: Twitter Instagram LinkedIn *It is strictly against Turner \& Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner \& Townsend will ask candidates to pay a fee at any time.* *Any unsolicited resumes/CVs submitted through our website or to Turner \& Townsend personal e\-mail accounts, are considered property of Turner \& Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner \& Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.*

Av. Leona Vicario 13, Downtown, Juárez, 23469 Cabo San Lucas, B.C.S., Mexico

Indeed

L&D, Manager

L\&D, Manager (17882\) At One\&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Cradled on the cusp of the Baja Peninsula, One\&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in ultimate style. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion. About the Job As the Learning \& Development Manager of our luxury resort, you will lead the learning strategy that empowers our colleagues to deliver exceptional service and embody our brand culture. You will oversee the complete operation of the Learning \& Development department, ensuring that every training initiative aligns with operational needs, guest expectations, and company values. A key responsibility for this role is to ensure compliance with all legal and mandatory training requirements and other brand programs. You will also manage and track all training hours per department, through the Learning Management System (LMS) as well as Personal Development Plans (PDPs), according to the corporate standards. Key Responsibilities Lead and manage the daily operations of the Learning \& Development department. Monitor and control all departmental training hours through the LMS, ensuring accuracy and timely reporting. Maintain and update all Personal Development Plans (PDPs), ensuring alignment with individual goals and departmental objectives. Conduct Training Needs Analysis (TNA) to identify development priorities across all departments. Design, implement, and evaluate training programs that enhance service excellence and brand standards. Deliver onboarding programs, leadership training, and corporate learning modules. Oversee external internship programs and partnerships with academic institutions. Manage employee certification and re\-certification processes. Organize and facilitate departmental meetings, focus groups, and engagement activities. Support and follow up on action plans resulting from: Employee Engagement Surveys Performance Evaluations Collaborate closely with department heads to ensure training plans support operational and service goals. Maintain accurate training records, dashboards, and documentation for audits and management reviews. Promote a learning culture that drives guest satisfaction, colleague engagement, and operational excellence. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open\-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Margarita Maza de Juárez 956, Centro, 23400 San José del Cabo, B.C.S., Mexico

Group Design and Planning Manager64177309330947127

Indeed

Group Design and Planning Manager

We are looking for a **results\-driven Group Sales Manager** to join our dynamic team at Tropical Incentives. We believe the key to our success lies in delivering exceptional service, fostering excellent teamwork, and creating unforgettable experiences for our clients. **Position Overview:** The Group Planning Manager is responsible for designing, coordinating, and executing group programs and events, developing unforgettable experiences for clients. This role requires a combination of creativity, organizational skills, and a deep understanding of the destination's offerings to deliver tailored solutions to meet client expectations. **Key Responsibilities:** * **Program Design:** * Develop customized itineraries and group programs based on client needs and preferences. * Coordinate logistics, including transportation, accommodations, activities, and special events. * Ensure programs align with the client's objectives, budget, and timeline. * **Vendor and Supplier Management:** * Negotiate contracts and rates with hotels, venues, transportation providers, and activity suppliers. * Maintain strong relationships with local vendors to ensure high\-quality service delivery. * **Client Interaction:** * Act as the main point of contact for clients during the planning process. * Provide expert advice on destination options, trends, and unique experiences. * Conduct site inspections and presentations to showcase proposed programs. * **Team Collaboration:** * Work closely with sales, operations, and other departments to ensure seamless execution of programs. * Supervise and guide a group design planning executive who works as a team and also involved in the program planning. * **Budget Management:** * Prepare detailed cost estimates and ensure programs stay within budget. * Monitor expenses and provide financial reports to clients as needed. * **Problem Solving:** * Proactively address any issues or challenges that arise during planning or execution. * Implement contingency plans to ensure program success. **Qualifications:** * Bachelor’s degree in Tourism, Hospitality, Business Administration, or a related field. * Proven experience in group planning, event management, or a similar role within the tourism industry. * Strong knowledge of the destination, including local attractions, venues, and suppliers. * Excellent organizational, negotiation, and communication skills. * Ability to work under pressure and manage multiple projects simultaneously. * Proficiency in English and Spanish (both written and spoken). Additional languages are a plus. * Proficiency in Microsoft Office and event management software. **Desired Attributes:** * Creative thinker with a passion for delivering unique and memorable experiences. * Customer\-focused mindset with a commitment to exceeding client expectations. * Strong leadership skills and the ability to work effectively in a team environment. **We Offer:** * **Net Base Salary** – Paid biweekly * **12 Vacation Days** \+ 25% Vacation Bonus * **15 Days of Year\-End Bonus (Aguinaldo)** * **Social Security (IMSS)** from day one * **Minor Medical Expenses Insurance**: Includes a discount network for hospitals and labs, dental assistance, and telemedicine/in\-person medical support * **Accidental Death Insurance** * **Monthly Savings Fund** * **Meal Allowance** * **Monthly Commissions** * **Career Development Plan** and ongoing training * If you are interested and meet the profile, please send your CV to the email address listed in the job posting, and I will follow up on your application immediately

Av. Leona Vicario 13, Downtown, Juárez, 23469 Cabo San Lucas, B.C.S., Mexico