Job Summary: We are seeking a Technical Support professional to assist and guide customers with warranty claims, performing initial product assessments. Key Highlights: 1. Professional development and growth opportunities. 2. Workplace and family integration activities. 3. Continuous training and an innovative environment. We are a 100% Mexican company and the leading distributor of Information Technology (IT) solutions. With over 33 years of experience, we operate 54 branches and 4 distribution centers across Mexico. At CT Internacional, every team member contributes talent and dedication, and their voices are essential to our growth and success. Join our recruitment process and become part of our team; we are looking for: Technical Support **What does a Technical Support professional do at CT Internacional?** * Receive, assist, and guide customers who visit to file a product warranty claim. * Perform an initial assessment of the product delivered by the customer. * Perform an initial assessment of the product delivered by the customer. **What profile are we seeking?** * Technical degree (with or without diploma) * Warranty claim processing and customer service experience * Essential knowledge: Networks, telephony, servers, device compatibility, technical proficiency in computing equipment and accessories. * Standard vehicle operation **We offer:** * Base salary + monthly bonus. * All statutory benefits (IMSS, INFONAVIT, FONACOT, Christmas bonus, profit sharing, vacation time). Benefits: * Early profit-sharing payout*. * Personal loans*. * Professional development and growth opportunities. * Workplace and family integration activities. * Easter vacation. * Commemorative days with special working hours. * Institutional discounts for employees and immediate family members. At CT, we drive our talent’s growth through real opportunities, continuous training, and an environment where innovation and teamwork make the difference. Our recruitment processes are conducted exclusively through our official channels and are completely free of charge. Let’s build the future of technology together!