Hostess Receptionist - CDMX

Description

Job Summary: We are seeking a Hostess Receptionist for a luxury hotel located on Insurgentes Sur, with responsibilities including customer service, appointment and reservation management, and handling correspondence and documentation. Key Highlights: 1. Work experience in a luxury hotel 2. Guaranteed initial training 3. Positive work environment and professional growth **RECEPTIONIST** We invite you to experience the best workplace at our luxury hotel, **City Express Plus By Marriott (Insurgentes Sur)**, as a **HOSTESS RECEPTIONIST** (we provide training). **What Do I Need? (REQUIREMENTS)** \* Education: Completed high school diploma. \* Availability to work flexible hours. (Rotating shifts: 06:00–14:00 / 14:00–22:00) \* Service-oriented attitude. \* Experience in similar positions. **Responsibilities:** \* Customer service: Greet visitors, answer phone calls, and respond to inquiries. \* Registration: Record visitor, patient, or customer information. \* Appointment management: Schedule, confirm, and cancel appointments. \* Call handling: Answer calls, transfer them, and route them to the appropriate department. \* Correspondence management: Receive, open, distribute, and log correspondence and packages. \* Reservation management: Reserve meeting rooms, hotel rooms, etc. \* Payment processing: Prepare invoices, collect payments, and record transactions. \* Incident management: Resolve complaints, requests, and unexpected situations. \* Information management: Maintain databases, directories, and records of customers and suppliers. \* Document management: Organize, archive, and process documents. **What Benefits Do I Receive?** \* Monthly gross salary of $9,500 MXN. \* Attendance and punctuality bonus. \* Statutory benefits. \* Savings fund. \* Cafeteria service. \* Uniform. \* Training. \* Positive work environment. \* Professional growth. **SCHEDULE:** Rotating, Monday through Sunday (06:00–14:00 / 14:00–22:00) Employment Type: Indefinite-term contract Salary: Up to $9,500.00 MXN per month Work Location: On-site employment