Telcel Technical Service / Jack-of-All-Trades Technician

Description

**JOIN OUR TEAM AS A MULTIFUNCTIONAL TECHNICIAN!** SMART\-KTG – Specialized Technical Support for Mobile Devices **Are you passionate about technology and problem-solving?** At **SMART\-KTG**, a leading company in technical support and mobile device repair, we are seeking **versatile Technicians** with skills in electronics, computer science, and customer service to strengthen our team in **CDMX and the State of Mexico**. **What do we offer?** **Competitive salary:** $10,600–$11,600 per month (tax-free). * **Ideal schedule:** Monday to Sunday, **10:00 AM to 5:00 PM**, plus **one weekday day off** (rotating). **Additional benefits:** * Transportation allowance. * Punctuality and attendance bonus. * Ongoing training and professional growth. * Statutory benefits. **Dynamic work environment:** Work across multiple branches (jack-of-all-trades role), ideal for those who enjoy learning and adapting. * \*\*\*Please note: This is a **JACK-OF-ALL-TRADES TECHNICIAN** position; the profile we seek is for individuals willing to relocate and support various branches or locations across CDMX and the State of Mexico. \*\*\* **We are looking for someone who:** ✔ Has **1+ year of experience** in mobile device repair (hardware/software), technical consultation, or electronics. ✔ Masters **diagnostics, preventive/corrective maintenance**, and troubleshooting of smartphones, tablets, and routers. ✔ Is **proactive**, with excellent customer service skills and the ability to work under pressure. ✔ Is willing to **move between branches** as operational needs require. **Your responsibilities:** * Diagnose and repair faults in mobile devices and electronic equipment. * Provide clear and professional technical consultation to customers. * Ensure preventive and corrective maintenance meeting high-quality standards. * Collaborate with the team to optimize processes and customer satisfaction. **Do you identify with this?** Send your **CV** to \[josue.norato@smartktg.com.mx] with the subject line: "Multifunctional Technician – \[Your Name]". Fast-track process: If your profile is selected, we will contact you for an interview. **At SMART\-KTG, we grow together!**