Operations Coordinator - Experience in Private Security Required

Description

Job Summary: Key Account Coordinator responsible for managing client relationships, identifying and developing key accounts, monitoring performance, negotiating agreements, and promoting customer satisfaction in private security services. Key Highlights: 1. Manage strong relationships with key clients and understand their needs. 2. Identify and develop key accounts with growth potential. 3. Negotiate agreements and promote customer satisfaction. NOR-SEG Private Security Services is seeking: KEY ACCOUNT COORDINATOR. - Manage client relationships by establishing and maintaining strong relationships with key clients, understanding their needs and expectations. - Identify and develop key accounts by recognizing clients with the highest growth potential and developing strategies to attract and retain them. - Monitor key account performance and conduct analysis to identify areas for improvement. - Negotiate agreements, pricing, and service terms with key clients, seeking mutually beneficial solutions. - Promote customer satisfaction by ensuring clients are satisfied with private security services and feel valued. - Identify and resolve issues that may arise in client relationships. - Increase account value by enhancing profitability and value of key accounts through cross-selling additional services, improving client relationships, and increasing customer satisfaction. - Control operational staffing costs versus profitability targets. - Track and propose improvements regarding the company’s security services. - Organizational Management (functional staff and middle management). We offer: Monthly net salary of $21,200, paid on the 15th and 30th via BANAMEX or BBVA payroll IMSS, INFONAVIT, FONACOT, AFORE, Savings Fund, Profit Sharing, New Uniforms, Paid Training, and more. Interested candidates should submit their CV and contact number through this channel. -Requirements- Minimum Education: Higher Education – Bachelor's Degree 4 years of experience Age: Between 30 and 50 years Knowledge: Negotiation skills, Strategy, Team Management, Decision Making, Client Relations, Private Security Driver's License: Type A Keywords: resident, supervisor, sub-manager, manager, coordinator, account manager, captain, operations, operaciones, escort, guard, security officer, watchman, guard, surveillance