Customs Operations Manager

Description

Position Summary: We are seeking a proactive and solution-oriented leader to supervise foreign trade operations, coordinate teams, and ensure process compliance. Key Highlights: 1. Leadership of operational teams in foreign trade 2. Decision-making under pressure and results-oriented approach 3. Job stability and professional growth At Spectrum Worldwide, we seek a profile that not only executes tasks but also leads, makes decisions, and ensures operations run smoothly under pressure and deliver results. If you are accustomed to managing teams, solving problems in real time, and ensuring efficient foreign trade operations, this opportunity is for you. What We Are Looking For? • Bachelor’s degree in Foreign Trade, International Business, Customs, or related field • Minimum 5–6 years of experience in a customs brokerage agency • Proven experience leading operational teams • Solid knowledge of the Customs Law, regulations, and operations (import/export) • Ability to make decisions under pressure • Organized profile, results-oriented, with strong sense of responsibility We seek someone who does not wait for instructions, but instead solves problems and leads. Your Responsibilities: • Supervise an active customs clearance operation (200–300 shipments per month) • Coordinate and develop the operational team • Ensure on-time compliance, process adherence, and customer service quality • Identify deviations and correct them in real time • Monitor operational KPIs and make data-driven decisions • Maintain direct communication with clients and internal departments Ideal Profile: • Strong leadership with independent judgment • Ability to handle operational pressure • Solution-focused, not justification-focused • Professionalism in interactions with clients and team members • Genuine interest in growth and embracing challenges We Offer: • Competitive salary • Bi-weekly food vouchers • Punctuality and attendance bonus • Statutory benefits • 100% IMSS contribution • Job stability . -Requirements- Minimum Education: Higher Education – Bachelor’s Degree 5 years of experience Knowledge Areas: Coordination ability, Efficiency, Team management, Problem solving, Foreign trade, Customs legislation, Operations, Personnel supervision Keywords: leader, head, manager, director, chief, lead, leadership, supervisor, operations, operational