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Job Summary: We are seeking a customer retention agent to handle calls, identify reasons for cancellation, and offer effective alternatives, with a focus on achieving retention goals. Key Highlights: 1. Call center experience 2. Excellent communication and negotiation skills 3. Opportunity for growth Responsibilities: Handle calls from customers wishing to cancel the service Identify reasons for cancellation and offer effective alternatives Achieve retention targets Requirements: Call center experience (preferably in retention, collections, or sales) Completed high school diploma (MANDATORY AND VERIFIABLE) Excellent communication and negotiation skills Basic computer proficiency We Offer: Monthly gross salary of $9,450 Retention bonus of $2,000 Paid training Statutory benefits (social security, vacation, year-end bonus, life insurance) Uncapped commissions Opportunity for growth Location: Narvarte neighborhood, Benito Juárez, CDMX Work Mode: On-site Schedule: Part-time Apply now and transform every call into an opportunity. If you're interested and meet the requirements, apply through this channel or send your updated CV to 56 32t 38? 13 92!. -Requirements- Minimum education: Upper secondary education – General High School years of experience Age: 18 years old and above
