HOSTESS

Description

Job Summary: An automotive dealership seeks a Hostess for the service department, responsible for receiving customers, managing appointments, and supporting activities with excellent customer service. Key Highlights: 1. Key role in welcoming and serving service customers. 2. Appointment scheduling and support for dealership activities. 3. Direct interaction with customers and handling of telephone communications. **Automotive dealership located in the southern part of the city.** **We are looking for your talent as a Hostess for the service department.** **Requirements:** * Education: High school diploma or equivalent * Additional studies or knowledge: Basic administrative knowledge, writing skills, spelling, and Microsoft Office (Word, Excel, PowerPoint) * Skills: Strong verbal communication, customer attention and service, initiative, teamwork, and ability to drive * Experience: Preferably 1 year in a similar position, preferably within an automotive dealership * Other requirements: Professional appearance, responsibility, punctuality, positive attitude, valid driver's license **Main Responsibilities:** * Greet and appropriately welcome all customers entering the Service Department * Record customer information in control forms * Offer beverages and snacks to customers * Escort customers to the service advisor * Prepare monthly statistical reports * Support activities for events held at the dealership * Answer incoming phone calls promptly and appropriately * Register calls from customers requesting information * Take messages from customers * Conduct customer satisfaction surveys for service customers * Schedule, arrange, and book vehicle service appointments * Request all required information from customers wishing to schedule an appointment (personal details, vehicle information, availability, desired service and/or repair, etc.) **We Offer:** * Base salary of $10,000 gross per month * Statutory benefits * Additional benefits **Work Schedule:** * Monday to Friday: 9:00 AM to 7:00 PM * Saturday: 9:00 AM to 2:00 PM * Sundays off Employment Type: Full-time Salary: $10,000.00 per month Benefits: * Option for an indefinite-term contract * Additional vacation days or paid leave Experience: * Hostess: 1 year (Preferred) * Customer service: 1 year (Preferred) Work Location: On-site employment