IT Assistant

Description

Job Summary: We are seeking an IT professional to provide comprehensive technical support for infrastructure, including networks, servers, maintenance, and VIP user assistance. Key Highlights: 1. Commitment to innovation and excellence in customer service. 2. Opportunities for professional development and continuous training. 3. A collaborative and dynamic work environment. We are a leading consulting firm renowned for our commitment to innovation and excellence in customer service. Our team consists of technology-passionate professionals dedicated to developing creative solutions. Job Requirements: Bachelor's degree or Engineering in Computer Systems or related field. Solid knowledge of networks, servers, technical support, maintenance (preventive and corrective), NAS, Office 365 administration, equipment inventory, and CCTV. Job Responsibilities: You will be responsible for providing comprehensive technical support for the company's technological infrastructure, including administration and maintenance of networks, servers, and computing equipment (Windows and Mac). You will perform preventive and corrective maintenance activities, manage users in Active Directory and Office 365, and oversee equipment control and inventory. Additionally, you will participate in the installation and maintenance of CCTV systems, structured cabling, network equipment (switches, routers, and WiFi), and point-of-sale devices. You will assist in storage management (NAS) and enterprise application support, ensuring operational continuity and proper system functionality. As part of your responsibilities, you must provide direct assistance to VIP users, including executive staff, ensuring priority, efficient, and high-quality service. We Offer: Competitive salary. Opportunities for professional development and continuous training. A collaborative and dynamic work environment. Statutory benefits. Work schedule: Monday to Friday, with Saturday on-call duty. Location: Benito Juárez, Mexico City. -Requirements- Minimum education: Higher education - Bachelor's degree 3 years of experience Age: between 25 and 40 years Knowledge: CCTV, Corrective maintenance, Preventive maintenance, Customer service, Technical support, Server administration, Solution development Keywords: helper, assistant, auxiliary, aux, ayudante, asistente, auxiliar, aide