Senior Analyst, GBS - Continuous Improvement

Description

Summary: Kraft Heinz Mexico seeks a Transition Senior Analyst to enhance business processes, drive operational efficiencies, and lead improvement projects through strategic insights. Highlights: 1. Lead process enhancement and operational efficiency initiatives 2. Drive strategic insights for continuous improvement goals 3. Manage projects and foster strong stakeholder relationships **Job Description** ------------------- ***About the Position*** Kraft Heinz Mexico is seeking a Transition Senior Analyst, you will play a critical role in enhancing business processes and driving operational efficiencies within our team. This role involves conducting in\-depth analysis, leading improvement projects, and providing strategic insights to support the organization's continuous improvement goals. The ideal candidate will possess strong analytical skills, project management experience, and a deep understanding of process improvement methodologies. ***Key Responsibilities:*** **Project management:** * Develop and deliver detailed transition plans with clear milestones and timelines, identifying interdependencies and in line with GBS Transition Methodology * Ensure successful knowledge transfer and work\-shadowing between the business and GBS * Support the application of a Continuous Excellence culture and drive process stabilization \& optimization * Develop robust working relationships with key process owners across the business * Regularly and effectively communicate project and team status throughout the organization levels on progress, issues, and opportunities * Effective project documentation * Deliver all Transition Projects and Programme in line with methodology (managing risk, governance, quality assurance, issue resolution, reporting) **Stakeholder Management:** * Build and maintain strong relationships with key stakeholders across the organization * Communicate effectively with stakeholders to ensure alignment on process improvement goals and initiatives. * Gather and incorporate feedback from stakeholders to enhance process improvement efforts. **Process Analysis and Improvement:** * Conduct comprehensive analyses of current business processes to identify inefficiencies and areas for enhancement. * Utilize process mapping tools to document existing workflows and recommend improvements. * Implement process improvement initiatives using methodologies such as Lean, Six Sigma, or Kaizen. **Data Analysis and Reporting:** * Collect, analyze, and interpret data to identify trends, root causes, and opportunities for improvement. * Develop metrics and KPIs to measure the effectiveness of process improvements. * Prepare and present detailed reports and dashboards on continuous improvement activities and outcomes. **Project Management:** * Lead and manage process improvement projects from inception to completion, ensuring timely and successful delivery. * Collaborate with cross\-functional teams to gather requirements, develop project plans, and execute initiatives. * Monitor project progress, troubleshoot issues, and adjust plans as necessary to achieve project goals. **Training and Development:** * Provide training and support to employees on process improvement tools and techniques. * Promote a culture of continuous improvement by sharing best practices and encouraging innovative thinking. * Mentor and guide junior analysts and team members on process improvement methodologies. **Stakeholder Management:** * Build and maintain strong relationships with key stakeholders across the organization. * Communicate effectively with stakeholders to ensure alignment on process improvement goals and initiatives. * Gather and incorporate feedback from stakeholders to refine and enhance improvement efforts. ***Qualifications*** **Education:** * Bachelor's degree in Business Administration, Engineering, Operations Management, or a related field. Advanced degree preferred. **Experience:** * Minimum of 3 years of experience in process improvement, business analysis, or a related role within a GBS or shared services environment. * Proven track record of successfully leading and implementing process improvement initiatives. **Skills and Competencies:** * Strong understanding of process improvement methodologies (Lean, Six Sigma, Kaizen, etc.). * Excellent analytical and problem\-solving skills. * Proficiency in data analysis and process mapping tools (e.g., Excel, Visio, Minitab, Tableau). * Strong project management skills with the ability to manage multiple projects simultaneously. * Excellent communication and interpersonal skills. * Ability to work effectively in a cross\-functional team environment. * Certification in Lean Six Sigma (Green Belt or Black Belt) is highly desirable. **Location(s)** --------------- Mexico City \- Antara Tower A \- 5th Floor \- Local Office **Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority** **Groups/Women/Veterans/Individuals** **with Disabilities/Sexual Orientation/Gender Identity and other protected classes** **.**