Sales Training Instructor - Call Center

Description

Position Summary: We are seeking a proactive and dynamic Sales Trainer with call center experience to design and implement training programs, coordinate performance evaluations, and identify improvements. Key Highlights: 1. Design and implement onboarding and continuous training programs 2. Coordinate post-training performance evaluations 3. Identify areas for improvement and training needs WE ARE LOOKING FOR A SALES TRAINER FOR CALL CENTER We are seeking dynamic and proactive individuals with sales call center experience in the financial sector: REQUIREMENTS * Direct operational experience in the sales area is a plus * Prior experience in sales call centers, collections, financial brokerage, or banks * Experience delivering training to groups of 20 to 60 people * High level of proactivity RESPONSIBILITIES: * Design and implement onboarding and continuous training programs for new hires and active staff * Coordinate post-training performance evaluations. * Identify areas for improvement and training needs in collaboration with supervisors and team leaders * Develop work plans and supporting training materials * Design motivational strategies WE OFFER: * Base salary: $20,000 monthly (tax-free), with performance-based salary increases * NO IMSS * Vacation days * Year-end bonus (Aguinaldo) * Working hours: Monday to Friday * Work location: Five minutes from Nuevo León Metrobus station If you are interested and meet the profile, apply now and we will contact you. -Requirements- Minimum education: Higher education – Bachelor's degree 2 years of experience Age: between 26 and 37 years Keywords: training, formation, capacitacion, trainer, cambaceo, sales, callcenter, teleoperator, telephone operator, telephonist, telephone-based