Ticket-Based Services Programmer

Description

Job Summary: Coordinate and monitor services, manage tickets, and ensure quality in programming to improve processes and communicate efficiently with stakeholders. Key Highlights: 1. Coordination and monitoring of services. 2. Ticket management and process improvement. 3. Effective communication with stakeholders. Review and prioritize daily service tickets. Assign tasks to appropriate technicians or teams. Coordinate with vendors and internal departments for service execution. Monitor progress of scheduled services and ensure their completion. Update the ticket management system with accurate and timely information. Identify and report recurring issues to improve processes. Communicate changes or delays to stakeholders. Ensure compliance with quality standards in service scheduling.-Requirements- Minimum education: Upper secondary education - General Baccalaureate 1 year of experience Age: between 20 and 50 years Knowledge: File management Keywords: developer, desarrollador