Join El Palacio de Hierro, a leading luxury retail company. We are looking for staff to **follow up with customers who have made an online purchase and will soon receive their order**. Your main responsibility will be to **confirm delivery information** (address, landmarks, facade, etc.) and ensure an excellent service experience. ### **Work Location** Iztacalco, CDMX (A few minutes from Metro Velódromo or Metrobús Iztacalco) ### **Available Shifts** * 12:00 p.m. to 8:00 p.m. * 1:00 p.m. to 9:00 p.m. * Rotating weekday day off. ### **We Offer** * **Base salary:** $8,365 monthly * **Monthly bonus:** $1,700 * Life insurance * Transportation to the workplace * ️ On-site cafeteria * + ️ Medical services * Union affiliation * Statutory and additional benefits * ️ Additional vacation days (based on seniority) * Paid training and growth opportunities ### **Requirements** * ✅ Completed high school education * ✅ Minimum of 3 months of customer service experience (call center) * ✅ Strong communication skills and ability to handle objections * ✅ Availability to work in the mentioned area and shifts ### **Interested in joining our team?** Apply here or call **5\*6\*3\*9\*5\*5\*4\*3\*5 and 5** **to schedule an interview.**