Technical Support Engineer

Description

Job Summary: We are seeking a Technical Support Engineer for preventive and corrective maintenance of computer equipment, ideal for recent graduates interested in IT. Key Highlights: 1. Opportunity for recent graduates with no technical support experience. 2. Ongoing training and a career growth plan in IT. 3. Positive work environment and professional development. Job Offer Technical Support Engineer Location: Tlajomulco de Zúñiga, Jalisco Company: RODOLFO ADRIAN CORTES PEÑA Posted on April 29, 2026 Valid until May 11, 2026 Net Monthly Salary $13,000\.00 Apply Reference Number: 21124388 Description We are looking for a Technical Support Engineer to provide preventive and corrective maintenance support for computer equipment, ensuring proper hardware and software functionality in the workplace. This position is aimed at recent graduates or individuals without prior experience but with interest in developing their careers in technical support. Main Responsibilities - Perform preventive and corrective maintenance on computer equipment. - Diagnose and resolve hardware and software failures. - Install and configure operating systems and applications. - Provide technical support to users (remote and on-site). - Perform basic network management (connectivity, initial configuration). - Document incidents and track support tickets. - Assist with equipment inventory and asset control. Requirements - Technical diploma or bachelor’s degree in: Computer Systems, Informatics, Information Technology, or related field. - No prior experience required (social service or internships considered). - Basic knowledge of: - Operating systems (primarily Windows). - Computer equipment maintenance. - Basic networking. - Customer-oriented attitude and eagerness to learn. - Availability for on-site work. Competencies - Customer service - Problem solving - Teamwork - Organization - Proactivity We Offer - Ongoing training - Career growth plan in IT - Statutory benefits - Positive work environment Employment Type Full-time Requirements * Required academic level: Technical degree * Academic status: Graduated * Required field of study (related): Computer Equipment Support and Maintenance * Experience: 6 months \- 1 year as Technical Support Engineer * Knowledge and tools: + Computer equipment maintenance. * Language(s): * Skills and competencies: + Results orientation + Proactivity + Motivation + Teamwork * Candidate availability: + No travel required Work Schedule Monday to Friday Full-time 09:00 \- 18:00 Responsibilities and Activities * Computer equipment maintenance. The company offers * Statutory benefits * Training * Indefinite-term employment contract Recruitment Process * Recruitment process start date: April 29, 2026 * Recruitment process duration: 1 week